Marketing Program Manager

Full Time
Toronto, ON, Canada
3 months ago

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft is looking for a Marketing Program Manager to oversee creative development and go-to-market execution for marketing campaigns spanning brand, product, growth and other marketing functions. This will include end-to-end execution, from briefing to concepting to launch. This role will work cross-functionally across Lyft’s Marketing org and other internal teams, as well as with agency partners.

The ideal candidate has been in a creative program manager role in-house or worked on the account management side of an advertising agency, with a strong background in creative development, project management and x-functional partnership. 

Responsibilities:
  • Drives successful completion of creative deliverables from start to finish by developing comprehensive schedules, setting interim milestones, and proactively monitoring progress to achieve deadlines
  • Sets and leads check-in meetings to ensure project success whether it be daily stand-ups or weekly check-ins you set the cadence required to empower everyone to work together and share information in a timely manner
  • Leads communication with the creative team to set expectations, gather information, and keep the right stakeholders informed
  • Is the center of knowledge for creative programs, taking outstanding notes with clear action items, making timelines visible, and creating structures that facilitate ease in the creative & approval process
  • Leads problem solving to unlock challenges in the creative process, unlocking barriers, offering multiple solutions to issues, and helping people see a path forward when it seems blocked
  • Partners with Creative production to ensure creative deliverables are within budget and on time
  • Works closely with Marketing partner to ensure that time is allocated for reviews, feedback, and ultimate approvals
Experience:
  • 5+ years relevant work experience in marketing, account, or creative program management, with proven ability to deliver marketing campaigns
  • Background working with traditional and digital media, with experience managing creative campaigns for social media (organic or paid) strongly preferred
  • Excellent project management skills & strong attention to detail, with the capability to manage multiple campaigns or priorities simultaneously
  • Effective communication & stakeholder management skills, both written and verbal
  • Can-do, positive attitude with a roll-up-your-sleeves approach to getting work done
Benefits:
  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Access to a Health Care Savings Account
  • In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
  • 4 Floating Holidays each calendar year prorated based off of date of hire
  • 10 paid sick days per year regardless of province
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid