If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

You will join the Micro Fulfillment Center (MFC) department to lead the Performance Management team responsible for ensuring the correct implementation and execution of business processes that will impact business growth & profitability.

THE JOURNEY

• Build and lead a high-performing team of MFC Business Performance Managers that overview business performance of the business in 15 countries
• You lead several  MFC’s key growth and performance improvement initiatives with direct revenue or cost impact
• You work closely with regional and country leadership teams in defining and executing the business strategy for MFC with a focus on driving revenue growth, improving profitability, and enhancing customer experience
• You work closely with SME teams (Category Management & Operations) to implement their strategy in the local countries
• You drive cross-functional collaboration with other teams to ensure alignment and maximize synergies across the organization
• Get feedback from our MFC local teams and translate it into product, marketing, and operations improvement
• Audit progression and OKRs achievement for the department
• Provide guidance and decision-making input to Market/Market-wide Q-Commerce  leadership to navigate key deliverables and enable them to make final decisions
• Manage or contribute to special projects and initiatives that ensure continued alignment of the end-to-end MFC strategy in the regions

WHAT YOU WILL BRING TO THE RIDE

• 4+ years of experience in highly demanding positions (supply chain, operations, retail, consulting, ...)
• You have a curious mind and enjoy learning about our businesses in different parts of the globe and building relationships with a broad range of stakeholders
• Strong organizational skills, ability to prioritize, work well under pressure, and handle multiple issues simultaneously in a dynamic environment
• You possess a hands-on mentality and outstanding logical and analytical thinking skills, as well as high attention to detail—a hands-on attitude, capable of spending hours and days on the ground.
• You are highly motivated and communicative, very energetic and independent in handling business challenges
• You have a great ability to hire, manage, and retain a top-talent team
• You have excellent English communication skills, both written and spoken; additional languages are a plus
• Strong logical thinking, analytical skills, and problem-solving skills. Experience in programming and coding languages (SQL or Python) is a plus

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!