LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believes decisions powered by data are the norm. You care about the well-being of others and yourself.

Overview:

We are seeking a skilled SCCM and Intune Expert to manage and maintain our infrastructure. Your primary responsibilities will include managing and deploying patches and applications, scripting, and managing Azure AD, AD, DHCP, PKI, and DNS.

You will:

• Manage and monitor all systems and infrastructure using SCCM and Intune.
• Deploy patches and applications to Servers/endpoints using SCCM and Intune.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Manage AzureAD, AD, DHCP, PKI, and DNS.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Recommend process and architecture improvements, stay current with new technology options and vendor products, evaluating which ones would be a good fit for the company.
• Maintain infrastructure security, backup, and redundancy strategies.
• Oversee and maintain our Microsoft Azure cloud infrastructure, ensuring optimized and cost-effective resource utilization.
• Handle all aspects of Microsoft software and service licensing, ensuring compliance and timely renewals.
• Develop, maintain, and deploy Powershell scripts for automation, configuration, and management tasks.
• Develop and maintain comprehensive documentation, ensuring the implementation of industry best practices throughout our IT processes.
• Proven experience in designing IT solutions and leading projects from inception to completion.

You have:

• Minimum 5 years of proven experience in patching, updating, and troubleshooting both servers and workstations using SCCM and Intune - MUST
• Proven experience installing SCCM from scratch - MUST
• Experience working with user authentication using Okta
• Proven experience in managing Azure AD, AD, DHCP, PKI, and DNS.
• Solid scripting skills (e.g., shell scripts, Python, Powershell).
• Solid networking knowledge (OSI network layers, TCP/IP).
• Proven working knowledge with Different SaaS APIs.

Benefits:

• Health: medical, dental, and vision
• Development: Native AI learning

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision without ego. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere around the globe.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.state, and local law.