Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, Logs, and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market. 

As an APM Agent Engineer you will be part of a team developing a high quality, open source APM product aimed to help developers instrument, debug, and monitor applications. You’ll be deeply involved with the Python agent codebase and evolve it to better support our users and customers. The Observability team is focusing on how to better integrate with and support the Open Telemetry CNCF project. As such, you will engage with the Open Telemetry community and contribute to its Python project. You’ll also help maintain the Ruby agent.

The team is diverse and distributed across the world, and collaborates on a daily basis over Github, Zoom, and Slack. 

• Join the APM agents team
• Maintain the Python agent for Elastic APM
• The agent is open-source, so the job includes handling community pull requests, issues and discussion forums requests
• Respond to support cases and work with our support team and customers to resolve issues with the Python agent
• Ensure high quality and optimal agent performance
• Contribute to and participate in the Open Telemetry (OTel) Python project
• Work on and help drive Elastic APM's Python integration with OTel
• Join relevant OTel Special Interest Group meetings (SIGs)
• Contribute new features, instrumentations, specification implementations, etc. to OTel’s Python project
• Bring discussion points from the OTel groups back to the Elastic APM team
• Maintain the Ruby agent for Elastic APM
• The agent is open-source, so the job includes handling community pull requests, issues and discussion forums requests
• Respond to support cases and work with our support team and customers to resolve issues with the Ruby agent
• Work with the broader APM Agents team on new cross-agent features, specs and alignment

• Professional experience in Python, at least 5+ years
• Professional experience in Ruby, at least 3+ years
• Knowledge of Python and Ruby web frameworks and ecosystem
• Experience with developing libraries (packages) for Python and Ruby
• Experience working on an open source project with a large community
• Experience or knowledge in OpenTelemetry
• Ability to write specifications and lead discussions around them
• Ability to work independently in a globally distributed team

• Previous experience developing APM products

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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