Our Opportunity

We are actively seeking a highly organized and personable Office Coordinator – Mail Room & Shipping to join our team at Chewy’s Plantation, FL Headquarters. If you possess a keen ability to handle diverse responsibilities while upholding exceptional standards of organization and hospitality, we encourage you to apply.

What You’ll Do:

• Move and port inventory and materials across facilities, workstations, pick-up locations, and other locations.
• Process, package, and label inventory for delivery, ensuring accuracy.
• Sort, organize, and store inventory efficiently, supervising quality and reporting damages or missing items.
• Scan delivered items for pick-up or delivery.
• Physically able to stand, sit, move, squat, walk, and lift over 50 pounds during the shift.
• Work in a fast-paced environment and independently.
• Proficient with computer software for generating shipping labels and using a work ticket management system for updates and reporting counts.
• Extend a warm and professional welcome to guests, clients, and Team Members at reception desks.
• Collaborate with the Physical Security Team for visitor tracking and escort protocols.
• Complete precise vendor coordination, adhering to company policies and procedures.
• Facilitate crucial office processes including mail handling, supply management, and shipping logistics.
• Respond promptly and courteously to internal service requests, ensuring exemplary customer service standards.
• Support the Events Team in orchestrating internal events and special programming.
• Contribute to the flawless operation of workplace and facilities management, including documentation of procedures and optimization initiatives.
• Maintain meticulous standards in meeting room and collaboration area maintenance, liaising with facilities for ongoing upkeep.
• Oversee office supplies, budgets, and inventory management, demonstrating fiscal responsibility and resourcefulness.
• Use sophisticated supply ordering systems with precision, managing related financial transactions accurately.

What You’ll Need:

• Demonstrated experience of 3-5 years in office administration, workplace coordination, or hospitality.
• A genuine passion for cultivating welcoming environments and delivering exceptional guest experiences.
• A client-centric approach paired with outstanding interpersonal skills.
• Proven track record to multitask effectively with acute attention to detail and organizational finesse.
• Track record of successful vendor management and adept handling of facility-related issues.
• Comfortable navigating a dynamic, non-desk-bound work environment with patience and professionalism.
• Strong written and verbal communication, coupled with proficiency in Microsoft Office Suite.
• Quick learner with a proactive approach to problem-solving and process improvement.

A Plus If You Have: 

• Comprehensive understanding of facilities-related systems and equipment.
• Experience coordinating a diverse array of events with finesse and efficiency.
• Adaptability to rapidly changing priorities and high-pressure situations, thriving in fast-paced environments.

Physical Requirements:

• Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
• The ability to move around the facility, including walking, events, standing, and possibly climbing stairs or ladders for excessive amount of time
• Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc.
• Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sit for desk work and administrative duties

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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