Office Manager/People Generalist (They/She/He)
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
🤝 Our culture and strong values.
- We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
- We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
💪Our career development philosophy.
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
- We embrace opportunities to move the needle and make an impact beyond our scope.
🤝Our commitment to being a force for good.
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.
YOUR MISSION
We are looking for an Office Manager with People Generalist responsibilities to organize and coordinate administration duties and office procedures in Sofia while supporting the HR Manager in some strategical, financial and legal support.
Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. And ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
THE JOURNEY
- Organize the office layout and order stationery and equipment
- Maintain the office condition and arrange necessary repairs
- Participate in engagement activities, bringing ideas on how to improve the vibes in the office
- Support the HR Manager in people processes like performance evaluations, feedback sessions, HR reports...
- Partner with HR to update and maintain office policies as necessary, while organize office operations and procedures
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time (aligning with the Finance department)
- Support the People Operations department in HQ with legal documents (contracts, annexes...)
- Manage contract and price negotiations with office vendors, service providers and office lease
- Provide general support to visitors
- Liaise with facility management vendors, including cleaning, catering and security services
- Plan in-house or off-site activities, like parties, celebrations and conferences
WHAT YOU WILL BRING TO THE RIDE
- Proven experience as an Office Manager, Front office manager or Administrative assistant
- Knowledge of office administrator responsibilities, systems, and procedures
- HR processes knowledge is a big plus
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Hands on experience with office machines (e.g. fax machines and printers)
- Familiarized with email scheduling tools, like Email Scheduler and Boomerang, google forms
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with the ability to suggest improvements
- Fluent in Bulgarian and English language. Additional languages skills are a plus
Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏊 Discounted gym memberships to keep you energized.
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!