Office Based: London, EC1V 7LQHours of Work: 40hrs per week, Monday to Friday

Benefits: Bupa Health & Dental Insurance, Wellbeing Scheme, Life Insurance LearnLux Financial Care, Employee Discounts, Pension, Tuition Reimbursement, Sport/Gym Membership Contribution, 25 Days of Annual Leave (including tenure entitlement) + Bank Holidays, and more.

Deliver impactful onboarding experiences for the EU & Asia employees across different levels!

As an Onboarding & Training Specialist, you’ll lead live onboarding sessions, help design engaging and scalable content, and adapt programs to meet evolving business needs. This role is essential to ensuring a smooth onboarding process and continued education for our team members. From early-career onboarding to refining programs based on feedback, it blends facilitation, creativity, and operations.

If you're passionate about learning and development in a dynamic, fast-paced environment, this is a fantastic opportunity to make a real impact!

What You’ll Do:

• Manage and deliver New Hire Orientation and other live training sessions for Wayfair employees at all levels and across various roles (EU & Asia).
• Collaborate with facilitators to refine training content, analyse participant feedback, and continuously improve learning experiences.
• Identify and address new learning needs by designing scalable, on-brand content tailored to different learning styles.
• Lead early-career onboarding programs, ensuring a well-rounded learning experience through instructor-led sessions, hands-on skill application, and relationship-building opportunities.
• Support program operations (both in person and virtually) including facilitation, participant logistics, and communication.
• Collect and analyse data-driven insights from user feedback and other sources to refine training programs and enhance engagement.
• Stay ahead of industry best practices by researching learning methodologies and recommending improvements to new and existing content.

What You'll Have:

• Proven experience in onboarding, training, or teaching, with a track record of successfully delivering learning programs and confidently presenting in front of live audiences.
• Strong communication and interpersonal skills, with the ability to engage employees and collaborate effectively with cross-functional stakeholders at all levels.
• Excellent organisational and time management skills, with the ability to manage multiple tasks effectively across different time zones.
• A passion for learning, growth, and employee development, with a customer-centric approach to onboarding and training.
• Creative problem-solving skills, with the agility to iterate and improve learning programs based on feedback and data insights.
• A self-motivated, proactive mindset with the ability to work both autonomously and as part of a team in a fast-paced, dynamic environment 
• English language fluency, both verbal and written communication skills.
• Aptitude in Google or Microsoft Suite; Display the agility to learn and adapt to new technologies and systems. Any HRIS system knowledge would be a plus.

Interested? Press apply and get chatting to your Wayfair Recruiter Iwona today!

#Disclaimer: For the purposes of advertising and optimization Wayfair may use a different title to that of your contracted title.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.