SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

ONBOARDING ADMINISTRATOR

As an Onboarding Administrator, your contributions will ensure the Employee Development team can consistently and quickly provide high-quality learning experiences to all SpaceX employees and new hires. Your efforts will also ensure we can maximize the Employee Development team's potential and impact. We are looking for someone detail-oriented, analytical, and excited to help our team build a strong operational foundation for our learning programs.

RESPONSIBILITIES:

• Help create, manage and scale the company’s international onboarding program and process
• Co-manage customer onboarding
• Serve as the single point of contact for new hires from the time they accept a position until they are integrated with their SpaceX team
• Track and ensure timely completion of all required onboarding documentation for all new hires including legal documentation
• Lead design, development, implementation, evaluation, and continuous improvement of orientation and onboarding programs
• Partner with leadership throughout the company to develop and implement team specific onboarding programs
• Partner with stakeholders across the company to update all new hire information for current company practices and policies
• Track metrics to evaluate effectiveness of onboarding program, then develop and execute on recommendations for program improvements
• Schedule and prepare for weekly new hire orientation
• Communicate with all internal stakeholders regarding the status of new hires
• Manage logistics and coordination for Employee Development programs: managing & scheduling workshops, booking rooms, printing and preparing all materials, sending communications to participants, and setting up conference rooms
• Provide outstanding service to our customers by responding in a timely manner to their questions
• Track, maintain, and order training supplies as needed
• Monitor enrollment and completion rates of required and optional courses; develop and implement strategies to increase class signups and attendance as needed
• Actively source new development resources as needed based on requests from fellow team members, the HR team, or people managers
• Contribute to and create Employee Development course and program creation by finding relevant research and content

BASIC QUALIFICATIONS:

• Bachelor's degree 
• 3+ years of professional experience in a marketing, human resources, sales, customer service, or administrative capacity

PREFERRED SKILLS AND EXPERIENCE:

• High level of organization and attention to detail
• Strong multi-tasking and time management skills
• Strong ability to appropriately prioritize tasks
• Ability to learn quickly on the job 
• High level of self-motivation, initiative, and sense of urgency to get things done
• Strong self-awareness and emotional intelligence
• Excellent written and verbal communication skills
• Proactive problem solving skills
• Resilience and flexibility; the ability to work in a dynamic organization with rapidly changing needs 
• Strong skills in Microsoft PowerPoint, Word, Excel, and Outlook
• Familiarity with SharePoint or other content management system
• Familiarity with applicant tracking systems and HRIS systems
• Familiarity with Greenhouse and Workday a plus

ADDITIONAL REQUIREMENTS:

• Position requires ability to work overtime when needed.
• This is not a remote position and will require relocation if not already local to the Hawthorne, CA area.

COMPENSATION AND BENEFITS:     

Pay range:      

Onboarding Administrator/Level I: $75,000.00 - $95,000.00/per year                

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.