Operation Specialist (Bangkok based, relocation provided)

Full Time
Bangkok, Thailand
4 weeks ago

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get To Know Our Team 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity 

Come join us on the journey to maximize the efficiency of our teams. If you are great at working with low or no-code platforms and RPA, and love coming-up with ways to build efficiency using creativity and best practices this is the role for you. In this role you'll be the go-to person for envisioning, designing, and building scalable solutions that will enable us to create room to upskill our workforce and swim-up the value funnel so that we can focus more time on delivering strategic initiatives. You will be on the ground floor of something impactful and have a lot of white space to build solutions and empower others to do the same with the proper guard-rails. 

If this sounds fun to you, apply now, as we're looking to move fast so that we can enable the people team of the future. 

In This Role, You'll Get To 

  • Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation. 
  • Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements. 
  • Implementation: Implement automation solutions, including configuration, testing, and deployment. 
  • Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions. 
  • Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance. 
  • Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions. 
  • Knowledge Sharing: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework. 

What You'll Need to Succeed 

  • Strong understanding of automation concepts and principles. 
  • Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities. 
  • Strong communication and interpersonal skills. 
  • Ability to work independently and as part of a team. 
  • At least 3 years’ experience building solutions with PowerPlatforms (e.g., Power Automate, Power Apps, Power BI). 

It's Great If You Have 

  • Experience building automation scripts (e.g., Python, JavaScript). 
  • Experience with RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism).

 

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.