About the Company: 

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all of the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

Not only have we been named Europe’s fastest growing start-up, but at just 10 years in, we’re the industry leader. Along the way, we’ve delivered hundreds of millions of meals to millions of households worldwide, and are passionate about disrupting one of the last industries to go online - food and grocery.

So, if you’re keen to join a dynamic and energetic team, look no further.

About the job:

Our recipes and menus are the core of everything we do here at HelloFresh. We're looking for someone to plan delicious and cost-efficient menus to ensure that our customers are satisfied with our weekly offering.

The best part about the job is that the weekly menu, planned by you, will be available to thousands of customers each week. You will have a real impact on our customer satisfaction and their delicious achievements at home!

Reporting to our Menu and Recipe Manager, you will help bring our recipes to life in the kitchens of our home cooks!

What you will be doing:

• Own the end-to-end process of our product execution framework by ensuring that our menus are planned and finalised according to the Product and Culinary strategy.
• Selecting the company’s best possible core product (recipes) to send out to our customers each week whilst adhering to business needs, product and operational constraints.
• Taking on all customer feedback analysis. This includes the translation of insights from deep diving the menu and recipe performance, to making recommendations in order to better future menus
• Proposing menu improvement business cases, assessing the expected return on investment (ROI) that these initiatives would drive.
• Tracking the cost of the menu at all stages of planning, executing value engineering initiatives when required.
• Assess the cadence of the product execution framework and continuously inject agile ways of working where possible.
• Continuously support the Menu Strategy team, Product team and wider departments to improve/redevelop our core product, ensuring it is unique and delivers what our customers truly want.
• Collaborating with Culinary team to solve operational or supply challenges on upcoming menus .

Who you are:

• Have strong experience in product operations or similar experience 
• Enjoys optimising long-term projects (i.e. the menu)
• Are highly analytical, data driven and have a high attention to detail
• You thrive in a high-pressure environment
• Has a proven track record of solving customer problems
• Have experience managing multiple stakeholders with competing priorities
• You are passionate about food!

Our Benefits

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Bippit account - financial support
• Free professional development and coaching memberships
• Mental health first aiders and an employee assistance programme
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Location: 50/50 Hybrid split between home & The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London 

Recruitment process: First, you will have a phone interview with a member of our Talent Acquisition team. Should you be successful, you will be invited for two video interviews: one competency, followed by a technical test and, depending on the result, one culture fit. 

We are convinced that diversity is what makes our teams stronger: whatever identity or background might be, you will have something invaluable to offer to this company. We want to know what it is! Please apply.

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