Operations Coordinator, Flexdrive

Full Time
San Francisco, CA, USA
9 months ago

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft’s Express Drive program is a key contributor to driver growth, extending our mission of eliminating the need for individual car ownership to our drivers. If you want to drive for Lyft and need a car, Express Drive offers flexible options for you.

Our rapidly growing business within Lyft needs a top performer to help take Express Drive to the next level. In this role, you will assist the Regional Fleet Managers with vehicle management and drive improvements to the current fleet management processes.  If you have an entrepreneurial spirit, like tackling aggressive goals, and want to be part of the next big thing at Lyft, we would love to meet you!

Responsibilities:
  • Collaborate with fleet management partners to track progress against key targets and initiatives
  • Effectively and consistently execute upon operational process standards
  • Analyze service and repair estimates and effectively triage through the process to ensure we are making the most cost effective decisions for the program
  • Drive national process improvements to maximize program impact
  • Provide ongoing feedback internally on what’s working and what’s not
 Experience & Skills:
  • 2+ years of operational experience
  • 1+ years of fleet management experience
  • Excellent communication skills, both verbal and written
  • Process-oriented, with experience simultaneously managing multiple projects
  • Experience managing vendors and partners
  • Comfort dealing with ambiguity and re-prioritizing work as objectives shift  
  • Ability to analyze and understand data, communicating findings to a variety of audiences
  • Strong bias for action
  • General knowledge of the automotive industry and vehicles
Benefits:
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink -  team members get an exclusive opportunity to test new benefits of our Ridership Program

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the San Francisco area is $25.70 - $30.24. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Flexdrive does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.