Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Operations Coordinator

Location: London, England, United Kingdom

We are seeking an organized and detail-oriented Operations Coordinator to join our dynamic team. The successful candidate will be responsible for supporting various operational functions to ensure the smooth and efficient running of our business processes. The ideal candidate will have strong data collection and analysis skills, excellent communication abilities, and the capacity to multitask in a fast-paced environment. 

Data Collection, Validation, and Reporting 

• Gather and validate weekly timesheet data from a vast network of freelancers.
• Gather and analyse data for both internal and client facing reports.
• Own and update a weekly budget and forecast report for client.
• Create and manage templates for data reporting, adapting to changing requirements.
• Assist in the creation of presentation decks for client reports. 

Commercial & Financial Management 

• Create cost estimates for clients, ensuring accuracy and timeliness.
• Assist in managing budget forecasting by updating both internal and external documents and reports.
• Manage timecode creation, estimate generation, intercompany transactions, sales orders, and maintain account reporting health on an internal ERP tool.
• Validate network expenses for accuracy and compliance.
• Validate and process network POs, track approvals, and coordinate with AP team over network invoicing/payment queries. 

Administrative Support 

• Support the team with day-to-day tasks, including general admin where required.
• Facilitate network onboarding for new members such as account creation, access management, and troubleshooting support.
• Plan and coordinate equipment needs for new starters.
• Update and maintain internal Sharepoint site and folder structure, ensuring all files are organized and current.
• Support with general network queries, or direct to the appropriate team members for timely resolution. 

You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operations or administrative role.
• Strong proficiency in Microsoft Office suite, especially Excel.
• Experience with ERP systems, particularly in areas related to sales orders and estimates.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role

 Preferred Skills: 

• Experience with SharePoint and other data management tools.
• Familiarity with macOS software.
• Knowledge of time and expense validation processes.
• Ability to handle high-pressure situations and tight deadlines. 

Req ID: 11242

#LI-LE1 #LI-Hybrid #LI-associate

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.