About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

The Operations Manager handles all Germany and UK Supply Chain Operations, including Materials Management, Planning, Print Production, Manufacturing, and Distribution to meet Crunchyroll Home Entertainment products' standards and specifications. You will report to the Director of Global Collectibles Distribution.

Responsibilities include:

• You will manage the relationships with 3rd party manufacturing and distribution plants, ensuring on-time and accurate direction is given for disc replication, assembly, print production, warehousing, inventory control, and distribution in the UK and Germany.
• You will negotiate terms and pricing with Print Suppliers award projects by level-loading work across each partner
• You will partner with the Sr. Global Project Manager on production schedules, master upload dates, and be the main contact on Germany and UK Global supply chain needs
• You will manage the territory-specific age rating submission process for the UK & Germany, ensuring on-time submissions and approvals for ratings applied to packaging art for Global and Territory-specific SKUs.
• You will be the in-territory lead for continuing to create process and cost efficiencies across Print Production and Operations areas and develop work streams across multi-territory needs
• You will ensure authored masters and packaging print files are to specification
• You will work with Production leads to ensure accurate and on-time delivery of disc masters to the replication factory to schedule
• You will provide ad hoc review and feedback on German and English language deliverables for territory-specific and Global SKUs
• You will identify errors and verify correct performance based on existing specifications
• You will develop a working knowledge of a variety of job responsibilities on a case-by-case basis

About You

We get excited about candidates, like you, because...

• You have 5 years of experience in Home Video Print Production and Supply Chain Operations
• You have a BA/BSc degree diploma
• You speak fluent English, and know German, and Japanese
• You have a keen analytical mindset and find satisfaction in resolving challenges
• You are proficient in Microsoft Suite or G Suite
• You show the capacity to excel in a high-speed, dynamic setting where deadlines are subject to change.
• You have knowledge or are passionate about entertainment, animation, and pop culture.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Take Time for You - Accrued PTO, Summer Fridays, Company Christmas vacations, paid holidays and flexible schedule.
• Parental Leave - Eligible birthing parents will be paid for up to 24 weeks. Eligible non-birthing parents will be paid for up to 12 weeks.
• Retirement - Crunchyroll contributes to the employee's private retirement plans.
• Home Office - Monthly support of remote costs and option to order full work set-up for your home office.
• Find Balance - Urban Sports Club membership, wellness classes through ClassPass, counseling, and support through Talkspace and Employee Assistance Program.
• Work hard, watch hard - Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store.
• Level Up - Prepaid Udemy account, English classes, professional development courses & conferences.
• Take the prize - Team member accomplishments are recognized through a discretionary Annual Bonus program, Referral Bonus program, Anniversary Recognition Award, and Corporate Benefits.

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.