If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As an Operations Manager, you will be responsible for building a supply structure, framing your cities, and engaging with and retaining couriers (glovers, as we like to call them). The Glovers, are a key player in Glovo’s marketplace and you will need to ensure the long-term sustainability of the fleet, as well as its daily performance.

THE JOURNEY

• Framing the launching city, building the on-demand infrastructure from scratch
• Develop and optimize processes as the city scales - Thinking about what the processes will look like a few weeks into operations VS few months
• Maintenance and analysis of business reports and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
• Manage communication with Third-Party Logistics Providers (3PL) related to the distribution network
• Understand, deep-dive, and have a complete understanding of the local supply situation at all times
• Identify channels to source new leads and potential Glovers through both online and offline medium
• Analyze daily and weekly operation metrics with a macro view of the long-term success of the city
• Optimize delivery times and Glover earnings
• Develop analytical frameworks and models for your city and the region

WHAT YOU WILL BRING TO THE RIDE

• Degree in Engineering, Economics or similar preferred
• 4+ years’ experience and demonstrated past achievements in a fast-paced Supply Chain or Operations /Corporate Finance / Consulting or related experience
• Experience in on-demand delivery is a plus
• Analytical skills are a must
• Knowledge of SQL preferred
• Results-oriented, autonomous and efficient
• Leadership - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!