Operations Manager, Global Enablement

Full Time
Reston, VA, USA
6 months ago

*This position can be remote within the US*

 

What are we looking for...

ScienceLogic is looking for an experienced operations and program manager in enablement, with specific preference for those who have successfully managed Partner Enablement Programs previously.

You will be the cornerstone of our Global Enablement initiatives, ensuring excellence and timeliness of deliverables while managing resources in the most efficient manner possible. The ideal candidate will bring a strategic mindset and operational expertise, working with each of the other 7 members of our team to drive impact. If you are looking for a role where you will work with all parts of the organization globally and demonstrate your expertise in meaningful, high-value work, this may just be the role for you!

 

Who we are…

Our Global Enablement team is comprised of several functions supporting our global sales organization: Instructional Design, Knowledge Management, Sales Enablement, Technical Training Development and Delivery. Our goal is to empower all employees within our global sales organization, including our partners, with the knowledge, skills and tools to continuously deliver exceptional results. We value teamwork and collaboration to deliver engaging learning experiences and achieve significant business outcomes from a customer and partner-centric point of view.

 

What you'll be doing... 

 

  • Overseeing the development and management of partner enablement programs.
  • Leading operational strategies to optimize partner engagement and platform adoption.
  • Collaborating with cross-functional teams to align enablement activities with organizational goals.
  • Providing project management leadership to ensure the successful execution of enablement projects.
  • Analyzing program effectiveness and implementing continuous improvement measures.
  • Working with leadership to prioritize and continue to build out partner enablement programs based on identified needs across our various channels globally.
  • Analyzing and improving current processes for communicating and disseminating.
  • Continuously improving own knowledge of what drives sales success and technical mastery in ScienceLogic’s platform, primarily as it relates to our customers and partners.
  • Overseeing our full Enablement Toolkit (Litmos, Sales Enablement Integrations, Sales Hub, Zoom, SharePoint).

 

Qualities you possess... 

 

  • 3+ year’s practical enablement experience, preferably in SaaS and working with partners.
  • Experience working with metrics to assess our enablement programs to make data-driven decisions and continuously iterate to improve all initiatives.
  • Strong verbal communication and writing skills combined with a high level of demonstrated project management acumen.
  • Ability to adapt content to best meet the situational and personal needs of each audience.
  • Ability to comprehend complex ideas and processes, and explain those ideas and processes in simple, easy to understand language.
  • Established and substantiated expertise in Project Management platforms, preferably Asana.
  • Understanding of the software development lifecycle.
  • Strong experience managing virtual delivery on multiple platforms (Microsoft Teams, Zoom, Adobe Connect, Webex).
  • Experience building and managing assessments using Qualtrics or a similar survey solution.
  • Experience working with Microsoft PowerPoint, Prezi and other presentation software.
  • Expertise in various LMS systems preferred. Experience working with Litmos is a plus!

 

Benefits & Perks

  • A remote-first culture - work from home or come into the office, it's totally up to you.
  • Comprehensive medical, dental and vision plans.
  • 401(k) plan with employer match.
  • Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
  • Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
  • 5-year Service Milestone Sabbatical.
  • Paid parental leave.
  • Generous employee referral bonus program.
  • Pet insurance.
  • HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
  • Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
  • The opportunity to learn and develop from some of the best and brightest minds in the industry!

 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

 

 

About ScienceLogic

We empower intelligent and automated IT operations.

The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds

 

www.sciencelogic.com