Operations Planning Analyst

This is a Hybrid role (Tuesday - Saturday; 9:30am - 6pm) to the Factor facility in Aurora, IL.

Factor a brand of HelloFresh is seeking an Operations Planning Analyst to leverage data expertise to identify process improvements, build data solutions, and collaborate across teams. Analyze data, forecast trends, develop reporting systems, and create real-time data access for Operations and Supply Chain. Partner with stakeholders and translate data into actionable insights through clear communication and compelling visualizations. Make a real impact. Apply today!

You will…

• Drive Operational Excellence: Analyze data, forecast trends, and identify opportunities to optimize processes and reduce costs, providing strategic insights for Operations and Supply Chain.
• Build Data-Driven Solutions: Develop and maintain critical tools, datasets, and reporting systems to empower data-driven decision-making across the organization.
• Foster Collaboration & Communication: Partner with cross-functional teams to align business processes, share insights, and effectively communicate complex data to senior leadership.
• Enhance Data Visibility & Decision-Making: Develop advanced tools and scripts to provide real-time data access for internal teams and 3PL sites, enabling proactive decision-making. Build visualizations to clearly communicate information.
• Champion Data-Driven Innovation: Collaborate with stakeholders to develop robust user interfaces and explore opportunities for machine learning integration, ultimately transitioning from static reports to interactive platforms.
• Deliver Actionable Insights: Prepare clear and concise reports, presentations, and visualizations, delivering tailored data insights to support informed decision-making.

You are…

• Agile & Results-Oriented: Thrive in a fast-paced environment with a self-starting and adaptable approach. Manage multiple priorities efficiently and demonstrate a strong sense of urgency to achieve positive outcomes.
• Ambitious & Collaborative: Bring an ambitious mindset and a passion for teamwork to the role. Embrace continuous learning and actively contribute to a positive and collaborative work environment.
• Data-Driven & Autonomous: Demonstrate a strong entrepreneurial spirit and intellectual curiosity. Utilize data analysis skills to solve complex problems and make data-driven recommendations with minimal supervision.
• Detail-Minded & Effective Communicator: Translate complex data and insights into clear, concise communication for both technical and non-technical audiences, ensuring meticulous and organized work.
• Analytical Problem Solver: Leverage your analytical skills and data curiosity to identify process improvements, proactively troubleshoot issues, and generate data-driven solutions for operational excellence.
• Collaborative Change Agent: Clearly communicate complex data findings in both written and visual formats for diverse audiences. Champion data-driven innovation by collaborating effectively with cross-functional teams.

At a minimum, you have...

• Bachelor's Degree: In Data Analysis, Data Science, Computer Science, Engineering, Statistics, Business Intelligence, or a related field. (or equivalent professional experience).
• Analytical Expertise: Proven experience (1-3 years) in an analytical role, demonstrated through comprehensive reports, presentations, dashboards, models, and data visualizations for various audiences.
• Supply Chain Savvy: Thorough understanding and proficiency in supply chain planning processes, including demand forecasting, inventory management, and production scheduling.
• Industry Knowledge: Data analysis experience (1-3 years) in fulfillment, logistics, supply chain, production, or a related field.

Technical Skills

• Visualization Prowess: Intermediate to advanced proficiency in Tableau and/or Grafana for data visualization and dashboarding.
• Database Expertise: Proficiency in SQL (preferably within Snowflake), data build tool (dbt), Common Table Expression (CTE), and Databricks SQL for data extraction and manipulation.

Analytical Skills

• Problem-Solving Aptitude: Strong problem-solving skills using logic and data-driven insights to identify opportunities, evaluate solutions, and present critical information effectively.
• Quantitative Methods: 1-3 years applying quantitative / statistical methods for analysis (may include school projects).
• Data Fluency: Demonstrated experience in demand forecasting methodologies (time series, regression, causal modeling).

Communication & Collaboration

• Communication Champion: Excellent written and verbal communication skills with demonstrated ability to draw insights from data and explain to both technical and non-technical audiences.
• Project Management: 1-3 years overseeing and managing project coordination and completion, with ability to work independently and collaboratively.
• Team Player & Leader: Strong interpersonal skills, fostering collaboration with teams and the ability to interact effectively with senior leaders.

In summary, to thrive in this role, you'll bring a strong quantitative and analytical foundation with technical expertise. We're looking for someone with an ambitious mindset, a positive "can-do" attitude, and enthusiasm for collaborating with teams.

Preference will be given to candidates demonstrating strong SQL proficiency, particularly in Snowflake, along with expertise in data modeling and transformation tools like dbt. Proficiency in CTEs and Databricks is preferred. A deep understanding of data visualization platforms such as Tableau and/or Grafana is essential. Additionally, comfortable working with Google Sheets, Google Sheet functions, Google App Script, and Excel is preferred. R and Python programming, also nice to have in the long term, strictly for analytical DataFrame purposes. However, applicants must be able to apply knowledge of supply chain and operations planning analysis to optimize the business.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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