Partner Learning Experience Manager

Full Time
Santa Clara, CA, USA
16 hours ago

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

The Commercial Line of Business team, is looking to bring on a Partner Learning Experience Manager. In this role, you’ll be delivering high quality content, resources, and enablement to partners is critical to achieving scale and velocity. While ensuring the best experience for our partners and customers. We are looking for someone to fill a strategic role that blends instructional design with business acumen, focusing on creating tailored learning experiences that align with organizational goals. As a Learning Experience Manager, you will be responsible for designing and implementing effective learning strategies and experiences that help partners acquire knowledge and skills, taking into consideration the different learning styles and needs of various partner types and personas.

SHOULD YOU ACCEPT THIS CHALLENGE...

  • Content Development: Work closely with subject matter experts from sales, product, technical, and other departments to develop actionable learning content. This includes interactive modules, eLearning, videos, presentations, quizzes and more. The content must cater to different personas within partner organizations, providing the skills and knowledge each persona needs to succeed.
  • Learning Journey Design: Design learning paths and curricula that are customized for different roles, ensuring that partners follow a structured journey that helps them build skills over time. These paths may include onboarding, continuous learning, and specialized training and will be delivered in a variety of ways. Identify unmet needs and develop a roadmap of new learning initiatives to solve for those unmet needs.
  • Collaboration & Stakeholder Engagement: Collaborate with different teams, including the enablement, partner, marketing, product, and technical organizations to align learning programs with business objectives and priorities. Ensure that content is relevant, impactful, timely, and useful for partners to grow their business with Pure. 
  • Personalized Learning: Create personalized learning experiences that meet the unique needs of various partner types and personas with varying degrees of experience. Adjust learning paths as needed to better suit different learning paces or methods (e.g. visual learners vs. auditory learners).
  • Partner Engagement & Motivation: Promote a culture of continuous learning by incorporating gamification, reward systems, and interactive components to increase learner engagement and ensure that partners are motivated and prepared to operate autonomously.
  • Tracking & Reporting: Leverage the Learning Management System (LMS) and other tools to track and deliver content. Use data from the LMS or other platforms to analyze learner progress, engagement, and content effectiveness as well as to refine future learning initiatives.
  • Evaluation & Feedback: Develop metrics and KPIs to evaluate the success of training programs including learning retention rates, partner performance post-training, and business outcomes tied to training effectiveness. Use feedback loops to improve future learning initiatives, ensuring that the content evolves to meet emerging needs or gaps.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

  • 8+ years of experience developing learning experiences and leading enablement initiatives
  • Deep understanding of the partner ecosystem and partner go-to-market strategies
  • Proven ability to create partner value propositions 
  • Field facing experience, working directly with partners in a sales, marketing, or technical capacity
  • Strong knowledge of instructional design principles and adult learning theories
  • Ability to ideate, create, deliver, and facilitate modern learning experiences as part of a larger digital transformation
  • Successful track record managing projects and timelines from inception to execution
  • Goal-oriented, proactive, accountable, and passionate about driving business outcomes
  • Willing to challenge the status quo to move beyond traditional ways of doing things
  • Strong interpersonal skills, with the ability to facilitate, influence, resolve conflict, and collaborate on innovative solutions
  • Ability to think creatively about how to engage learners and create impactful experiences
  • Finds opportunity in challenges with a positive, forward-thinking approach
  • Demonstrates strong analytical, communication, and presentation skills
  • Ability to manage the uncertainty of change, work in an agile environment, and influence without authority
  • We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

The annual base salary range is: $176,000– $265,000. 

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled. #LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

  • Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
  • Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
  • Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​ 

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.