Partner Technical Manager - Singapore

Full Time
9 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

The Pure Storage Partner Technical Manager (PTM) position is a highly critical and senior role in shaping the growth of Pure’s Partners. The PTM is a member of the System Engineering team and responsible for representing Pure Storage to the most important and strategic portion of our business. In this role, you will be leading and enabling select Channel Partners and the Pure Channel with our market and industry leadership, culture, //FlashArray and FlashBlade products and solutions through interaction with the Pure Channel, Systems Engineering and Sales Teams, Executives and Regional / Pure Channel Management.

This strategic role will drive our local Partners to a successful self-sufficient, autonomous state through go-to-market integration, technical and sales enablement, industry knowledge and meaningful collaboration. Additionally, you will be accountable for gathering the partner’s input and technical requirements for new features, needs and knowledge; In concert to this autonomy driven model, you will act as the technical advisor and advocate of record to your assigned Partners, guiding them in accounts and opportunities managed solely by them through the entire sales cycle. 

As an extended member of the Pure Channels and Sales team, the PTM will align with the Pure Storage Regional Sales/SE teams and Partner Account Managers (PAMs) to ensure Regional (cross district) alignment to your assigned Partner strategies, determine needs, create and drive business impacting programs, while developing, guiding and executing the partner sales/technical enablement strategies.

Ultimately the PTM is responsible for Partner technical enablement and sales success in the Nordics.

What You Will Be Doing

  • Regular interaction with partner principals, executives, and sales and sales management at existing and prospective value added and direct market re-sellers.
  • Align Pure’s go-to-market strategy with that of our Partners to ensure growth consistent with Pure’s stated goals, and ensure long-term relationships with our most strategic Channel Partners.
  • Conduct regular sales training presentations with partner technical and sales teams to ensure understanding and articulation of Pure’s Value Proposition and Industry Leadership.
  • May assist with driving pipeline, sales qualification, and closing of business through the ISO and Channel.
  • Define and deploy business plans to deepen our traction with existing channel partners, reviewing and re-assessing quarterly.
  • Develop and execute a regional strategy for recruiting new channel partners as needed to support growth.
  • Maintain up-to-date knowledge of Pure’s competitive positioning in the marketplace.
  • Oversee relationship building activities and account mapping activities between Pure’s Sales organization and specified partners.
  • Be the trusted advisor and advocate to our Partners/channel estate and regional teams as an extension of the Systems Engineering team. Coaching and teaching how to Sell and Compete.
  • Driving channel autonomy & independence through Pure Storage partner enablement programs with the regional sales teams.
  • Identify, refine and research technical requirements of each sales opportunity by working closely with Pure Sales Teams, Partners & Customers in the design and implementation
  • Participate in the creation of channel sales strategy and tactics and takes ownership of technical responsibilities within customer accounts with emphasis on the channel partner(s) in region.
  • Mentor and assist partners/customers with evaluations and benchmarks, system configurations.
  • Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, applications, solutions and competitive storage offerings in the DAS, NAS and SAN product spaces. Be a Pure Storage technical expert and in areas of Storage, Artificial Intelligence, Big Data, SDN, SaaS solutions, Networking, Dev-ops, Machine Learning, Competition and Channels Business Dynamics.
  • Build meaningful relationships with assigned Partners and Pure Storage Sales Teams within their resident geography and assigned partner base.
  • Focus on enablement & relationship building throughout our Partner’s business.
  • Management and creation of technical enablement plan for assigned Partners; work closely with the Partner Program to determine needed tool sets to drive partner enablement and autonomy; owns, monitors, reports on, and drives technical enablement activities for assigned partner base.
  • Coordinate partner training activities with wide range of Pure Storage field & corporate resources.
  • Provide ad-hoc support for evaluations and post sales issues with partner engineers, and quickly transition them to appropriate pure storage internal resources.
  • Present at regional and in-geo channel driven marketing activities.
  • Collaborates with Pure Channel SEs, PTMs and in-geo SEs & CAMs, PureIQ trainers.

What You Bring to The Team

  • Strong cross functional leadership and excellent communications skills to drive consensus across groups both internally and within the Channel/Partner organizations.
  • Strong written and verbal communication skills and can clearly and effectively articulate Pure’s value and technical leadership.
  • Ability to work in a fast-moving environment, to prioritize effectively to think big picture, and to use good judgment in resolving difficult issues.
  • Thorough understanding of the architecture, design and implementations of multi-tiered client/server computing solutions.
  • Preparation and delivery of technical product and architecture presentations.
  • Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs.
  • Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN).
  • Familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, NoSQL alternatives).
  • Familiarity with Artificial intelligence, ML, Big Data, IOT and the associated applications/architectures.
  • VMWARE, WINDOWS, LINUX, UNIX OS, NFS, SMB file systems, and UNIX distributed network environments.
  • Existing relationships with key partners Knowledge of Hypervisor Technologies (VMWare, Citrix, MSoft), Local Area Networking, Ethernet, TCP/IP and general networking.
  • Channel Account Management experience with a proven track record of success in the region.
  • Possess high EiQ and dealing with people in multi-culture environment.
  • Passion, Commitment, and drive for success working in a Motivated Team environment.
  • 5-10 years minimum experience supporting the Sales / Channels of enterprise storage, networking or systems solutions to a combination of large enterprise accounts.
  • BS in CS, EE or other technical degree and/or equivalent experience.
  • Must be willing and able to work in an open office, team environment.

You will be based in Singapore. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

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