Partnership Success Manager

Full Time
London, UK
2 months ago

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the RoleWe are seeking an organized and driven Partnerships Manager to support the development and management of relationships with our key business partners. In this role, you will work closely with senior managers to facilitate communication, coordinate project activities, and ensure successful collaboration with external partners. This role will report into the EMEA Team Leader and be responsible for managing project timelines, coordinating with cross-functional teams, executing marketing plans and events, ensuring successful project delivery while maintaining strong partner relationships, aligning with the alliance leader on partner opportunities, and handling the administrative running of day-to-day partner requests.

Responsibilities

  • Assist in the planning and execution of partner projects and initiatives, supporting senior managers in developing timelines, resource allocation, and milestone tracking.
  • Maintain regular communication with partners, addressing inquiries, gathering requirements, and ensuring their needs are understood and addressed.
  • Coordinate with cross-functional internal teams to ensure seamless collaboration and alignment on partner-related activities.
  • Prepare and distribute partner-facing reports, presentations, and other documentation as required. 
  • Monitor and report on partner project progress, risks, and issues to your senior manager.
  • Support the organization of partner events, meetings, and other engagement activities.
  • Develop a strong understanding of partner processes, systems, and methodologies to facilitate effective collaboration.
  • Contribute to the continuous improvement of partner management practices and procedures.
  • Align with the alliance leader to ensure the identification, pursuit, closure, and tracking of partner opportunities and specific activities as needed.
  • Handle the administrative running of day-to-day partner requests, including documentation, follow-ups, and coordination of resources.

We're Looking For Someone Who Has

  • 3-4 years of experience in a client-facing or partner management role.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in project management tools and software (e.g., Microsoft Office, project management applications).
  • Ability to work collaboratively in a team environment.
  • Keen attention to detail and problem-solving skills.
  • Experience in managing events and marketing activities and campaigns

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
  • Customer Focus: Our customers’ success is our success
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
  • One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.