sennder is Europe’s leading digital freight forwarder. In the traditional logistics industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us" presentation.  

We are a growing team looking for a Payment Operations Specialist in the Central Services department to help us on our journey to revolutionize road freight logistics. The role is located in our Berlin, Riga, Bucharest, or Wroclaw office.

WHAT YOU WILL DO …

As a Payment Operations Specialist, you will be responsible for leading and managing payment operations programs for our company. In this role, you will work closely with cross-functional teams, including Finance, Accounting, Legal, and Product, to ensure the timely and accurate processing of payments and the resolution of payment-related issues. You will also be responsible for monitoring program performance and making recommendations for continuous improvement. In this role, you will …

• Develop and manage payment operations programs, including payment processing, invoicing, collections, and dispute resolution
• Work closely with cross-functional teams, including Finance, Accounting, Legal, and Product, to ensure the timely and accurate processing of payments and the resolution of payment-related issues
• Monitor program performance and make recommendations for continuous improvement, such as identifying and resolving bottlenecks in the payment process or implementing new technologies to improve efficiency
• Develop and maintain program metrics and reporting to track program performance and communicate progress to stakeholders
• Ensure compliance with regulatory requirements related to payment processing, such as those related to data privacy or financial regulations
• Manage the budget for payment operations programs and ensure adherence to financial goals
• Stay up to date on industry trends and best practices related to payment operations and make recommendations for program enhancements or changes as needed.

WHAT WE ARE LOOKING FOR …

• 2+ years of experience in program management, finance, or a related field
• Experience managing payment operations programs or related financial operations
• Advanced Excel skills and willingness to learn and adapt to new technologies or processes.
• Strong project management skills, managing projects from inception to completion
• Excellent communication skills, with the ability to effectively communicate with internal and external stakeholders at all levels
• Strong analytical skills, with the ability to identify and solve complex problems related to payment operations
• Familiarity with relevant regulations or compliance requirements related to payment processing, such as those related to data privacy or financial regulations
• Experience working with the Product team to utilize new ideas  

WHAT YOU CAN EXPECT…

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on our career site. 

• Dynamic scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings. 
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
• We prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys. 
• Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues. 
• Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
• Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.
• For the Wroclaw office, we offer 27 to 29  days of holidays, a MultiSport card, a Medicover healthcare plan subscription, and life insurance. 
• Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click here for a virtual tour and better yet, hope to see you soon!

We value passion and leadership,  we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at ta@sennder.com. As soon as you apply your journey with sennder begins.