Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Toast is looking for a Payments Operations Analyst I to play an integral role in scaling Toast’s rapidly growing business. You will be the first entry point for analysis as a Payments Pricing subject matter expert by prioritizing custom pricing requests and analyzing complex card processing statements, Analysts are also responsible for tracking operational metric performance  Use of Excel, SQL, Powerpoint and SalesForce on a daily basis.

The Roll*:

• Become fluent in understanding card processing pricing including various market pricing strategies, interchange fees, network/scheme fees and other processing fees
• Perform complex payments pricing analyses for new business opportunities, setting processing rates which directly impact Toast revenue
• Deliver consistent turnaround time on pricing quote, meeting or exceeding predetermined SLAs
• Support optimizing internal business operations for scale
• Use of Salesforce, Excel, Powerpoint and SQL on a daily basis

Do you have the right ingredients*?

• Bachelor's Degree in Finance, Economics, Mathematics or related fields required
• 1-3 years of experience in an analytical or operations position
• Intermediate Excel/Google Sheets skills; ability to understand financial models 
• Excellent organizational, time management & verbal/written communication skills
• A great sense of accuracy and problem-resolution skills
• Ability to manage multiple competing priorities in a high growth, fast-paced environment
• Ability to delivery high quality analysis within tight and required deadlines and SLAs
• An inquisitive nature and a mathematical/analytical mind

Bonus ingredients*:

• Experience in a high growth tech company
• Experience with data analysis programming languages
• Experience in the credit card processing industry
• Experience using Salesforce

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.