Payments Strategy Lead

Full Time
10 months ago

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will  Join

As the Strategy Lead in Airbnb's Payments Team, you will have a unique opportunity to make a significant impact on the future of our payment systems. In this role, you will be responsible for driving the development and implementation of strategic initiatives that will shape the way we handle payments and enhance the overall customer experience.

The Difference You Will Make

Your primary focus will be to help shape the go forward strategy for the payments platform, as a critical enabler of the business. This individual must be able understand global trends in critical markets, identify growth opportunities based on customer needs. They will provide insights and recommendations to support decision making at all levels of the organization. 

Working closely with cross-functional teams, you will collaborate on the design and execution of innovative payment solutions that align with Airbnb's business objectives. Your ability to think strategically and identify opportunities for improvement will be crucial in driving business success and ensuring that Airbnb remains at the forefront of the industry.

As a key member of the Payments Team, you will report directly to the Head of Payments Strategy and Business Operations. This role will require strong leadership skills, as you will be responsible for working closely with many cross functional stakeholders to drive strategic priorities. Your ability to inspire and motivate others will be essential in fostering a collaborative and high-performing work environment.

A Typical Day

  • Develop and implement strategic initiatives for the Payments Team, ensuring alignment with Airbnb's overall business goals and execution of the future state strategy.
  • Ability to evaluate comprehensive market research and analysis to identify emerging trends, opportunities, and threats in the payment industry.
  • Provide insightful and actionable recommendations to support key decision-making processes.
  • Collaborate with various teams to ensure the successful execution of strategies and initiatives.
  • Monitor and evaluate the effectiveness of strategies, adapting them as necessary to meet evolving business needs and market conditions.
  • Facilitate regular reporting and communication with the Head of Payments Strategy and Business Operations, ensuring transparency and alignment.

Your Expertise

  • A strategic thinker with a passion for innovation in payments.
  • Proficient in market and customer research, data analysis, and strategy formulation.
  • An effective communicator capable of presenting complex data in an understandable manner.
  • A team player who thrives in collaborative environments and is skilled at cross-functional coordination.
  • Someone who is results-driven and committed to excellence in their work.
  • 10+ years of experience in strategic planning, business analysis, or a related field within the payments industry, with at least 3+ years in a leadership role.
  • Strong analytical and problem-solving skills, with a proven ability to interpret complex data and turn insights into actionable strategies.
  • Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
  • Proficiency in relevant software tools and technologies used for data analysis and project management.
  • A proactive approach to identifying and pursuing new opportunities for business improvement.
  • Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously with a focus on results.
  • Knowledge of the payments industry landscape, including emerging trends and technologies.
  • Ability to think strategically and identify opportunities for innovation and improvement in payment systems.
  • Commitment to excellence in work and a passion for driving business success through strategic initiatives.
Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Florida, Georgia, Illinois, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$150,000—$186,000 USD