About SumUp

The everyday hero: Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses with a founder’s mentality and a 'team-first’ attitude. We have a diverse team across Europe, South America and the United States working together to ensure that the small business owners we partner with can be successful doing what they love.

About the opportunity

We are looking for professionals interested in turning data and information into business insights to help to improve payouts operations and who like to go beyond analyses by actually implementing data-driven solutions and process automations. If you enjoy learning and executing a multitude of different skills, such as analytics, modeling, coding, creating dashboards and reports, and like to build and improve processes, we’ll provide you with plenty of opportunities to do so, while being supported by our team. 

Additionally it is expected that you can continuously identify improvement opportunities in order to push projects that solve each necessity in the best cost effective way.  All of this should help those within the Payment Operations & Acquirers team but also actively help everyone on the expanded Latam Team.

Know more about the PayOps team in Latam

We are a multidisciplinary team that allows SumUp to be the preferred ally of our merchants who want to expand their commercial activity and grow their business. As the PayOps & Acquirers team, we are the core of SumUp and our value promise is paying in the shortest time possible, effectively offering a useful service that is competitive in the market and always surprising our merchants for good. We also push new projects and services to ensure that our merchants always have the best ways to get financial services.We do this because we want to empower our merchants so that they can keep focusing on doing more of what they love.

As our PayOps Assistance Analyst, you will help us to:

• Being the owner of some of the backbone processes inside SumUp, looking to operate with excellence, fulfilling our compromises to our merchants and always looking for opportunities to improve and become more valuable for our merchants.
• Constantly seeking  for opportunities in order to improve our operations providing ideas to automate processes by relying on strong data and coding skills
• Create value to the PayOps (Payment Operations) area through the integration of insights, processes, conclusions and reports.
• Support our many projects with acquirers and card schemas through analyzing and modeling data in order to test different initiatives. 
• Understand how to make ad-hoc reports to expose main conclusions to help in decision making.

You will be a great fit for this position if you:

• Have a good understanding of English, been able to communicate ideas
• Have an analytic mindset.
• Been the main driver of his development path, enjoy and constantly pursue knowledge by self learning
• Been comfortable in high demand and pressure environments taking action
• Have a testing mindset: you can create hypotheses, test them, and give your own conclusions and recommendations.
• Enjoy building end-to-end solutions to existing and new problems: you will analyze, create models and scripts, present your recommendations to stakeholders and implement them in our operation.
• Thrive in a constantly changing environment, proactive and enthusiastic.
• Being a highly motivated team player, hands-on, focused and striving to learn and improve your skills.
• Have experience with Excel, and SQL is a plus
• Have some experience creating dashboards on BI softwares (ideally Tableau).

Why you should work at SumUp:

• You’ll be part of a company that lives and breathes to empower small merchants around the world and a member of a truly global team that works with people from different parts of the world
• You’ll have full autonomy to propose and implement changes that will up our game, as we work in flat hierarchies
• Flexible hours - you make your own schedule and have freedom to align with the team if you want to work remotely or take a few days off

 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.