At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

We're looking for an enthusiastic and detail-oriented People and Payroll Operations Partner to join our team in Riga. We need someone with strong Latvian payroll expertise, however experience in our other payrolls would be beneficial. In this role, you will need to be self-reliant and dependable when completing tasks around our global payroll and benefits You will also have the possibility to work on exciting projects and demonstrate strong analytical skills and a passion for process improvement. 

What excites you:

• Overseeing global payroll operations and benefits administration, including coordination with internal stakeholders, and external providers, and handling employee queries.
• Delivering insightful analysis by skillfully handling data, helping work better and making smarter decisions.
• Leading initiatives for process improvements and identifying process gaps, while designing effective solutions.
• Continually refreshing our internal procedures and guides, ensuring they are crystal clear and user-friendly, making your work life smoother and more enjoyable.
• Having a passion for technology and an aptitude for creative problem-solving, and seeking innovative solutions.

What excites us:

• Extensive technical knowledge of payroll procedures in Latvia, including time and attendance.
• Knowledge of international payrolls (UK, Australia, France, US) is a plus.
• A proven track record in initiating and implementing process improvements.
• A history of owning projects focused on enhancing operational procedures.
• Experience in People Operations and Benefits management.
• Experience in thriving within a fast-paced environment.
• Exceptional data manipulation skills, able to transform raw data into meaningful insights.
• Ability to work independently and ensure the accuracy of information before entering it into systems.
• Experience in working with outsourced payroll models and managing third-party vendors for global payrolls.
• French language proficiency is a plus.

The qualities we'd like to see:

• Agile and adaptable, ready to navigate through change with ease.
• A "make it happen" attitude, always eager to bring ideas to fruition.
• Comfortable in ambiguous situations, with the ability to find clarity and direction.
• Proficient in data manipulation, turning raw data into actionable insights.
• Self-starter, always ready to take the initiative.
• Inherently curious, constantly seeking to learn and grow.
• Resilient in the face of challenges.
• Excellent communication skills, adept at connecting with various stakeholders.
• Passionate about technology and its potential to transform processes.
• Kindness, treating all colleagues with respect and understanding.
• A team player, committed to contributing to and fostering a collaborative environment.
• A unique blend of a people-person and a data guru, able to balance interpersonal skills with analytical prowess.

Salary range: €1900 - €2550 (gross)

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave -to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.