About the Role

Reporting to the People & Culture Manager on site with dotted line reporting to the People Operations team, People Operations Administrator is responsible for providing on-site support to all employees, ensuring the accuracy of HR data, and assisting with various HR processes and events. This role is integral to the smooth operation of HR activities at the site level, with a focus on onboarding, data management and compliance

• This role's working hours are Tuesday to Saturday from 3pm to 11:00pm
• This is a 100% in-person role, meaning you will be required to come to our Distribution Center located at 3520 Laird Road Mississauga, L5L 5Z7

What you will be doing:

• Serve as the primary contact for new joiners, ensuring a smooth and welcoming onboarding experience.
• Manage on-site onboarding activities, including orientation sessions, and address any immediate concerns of new employees.
• Ensure that all required documentation is completed accurately and in a timely manner.
• Maintain compliance with company policies and local regulations at the site level, ensuring all processes align with legal and corporate standards.
• Conduct regular data accuracy checks for HR systems specific to the site.
• Update and maintain employee records, ensuring data integrity across all platforms.
• Provide on-site support for Tier 1 HR queries, resolving issues or directing them to the appropriate channels as needed.
• Generate regular and ad-hoc HR reports, and support the payroll team by preparing payroll reports accurately and on schedule
• Act as a point of contact for hourly employees seeking assistance with HR-related questions and actively participating in conversations on the production floor.
• Assist with the integration of new systems, processes, and technologies within the HR function on their site.
• Assist in data cleanup projects, ensuring all employee information is accurate and up-to-date.
• Provide backup support for the People Process Admin at other sites as needed, ensuring continuity in HR operations.
• Contributes to continuous improvement and special projects to drive efficiencies and optimization within the HR team and DC operations
• Other duties as assigned

At a minimum, you have: 

• Excellent customer service and enthusiasm for connecting with employees including  the ability to explain systems, processes and bridge communication gaps
• Demonstrated ability to maintain confidentiality and exercise discretion, especially as it relates to sensitive employee information
• High attention to detail and accuracy, plus excellent organizational skills
• Ability to manage multiple priorities and work effectively in a fast paced ever-changing work environment
• Excellent oral and written communication skills, including active listening and proofreading
• Ability to demonstrate good, sound judgment and work independently with minimum direction or supervision
• Strong decision-making and problem-solving skills.
• Previous experience with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Gmail, Docs, Sheets, Calendar, Meet)
• Human Resources experience is considered an asset (not required)

What you’ll get in return:

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts 
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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