Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

The Elastic Platform Control Plane team is looking to add to our growing team! We are looking for creative and passionate people who can help us evolve and operate our control plane services (Self-Managed, Hosted, and Serverless), and accelerate our adoption of Kubernetes. Our distributed services constitute the orchestration layer of the Elastic Cloud and allow users to build new Elastic Clusters or expand existing ones. Our services run on multiple cloud service provider platforms and are built on Docker, Kubernetes, Go/Scala, and custom orchestration architectures.

We are a versatile group of engineers based all around the world, covering a multitude of countries and time zones. We tackle hard problems with creativity and resourcefulness. We also have lots of fun along the way! This is your chance to join a team with outstanding chemistry and help us make meaningful contributions to Elastic’s future.

Day to day you will participate in coding, technical design, crafting solutions, debugging complicated failure scenarios, and prioritizing security, bug fixes, and features. You will analyze the current systems strengths and limitations, and think of ways in which to refactor our services to improve our operations and quality of our service. You will also participate in an oncall rotation to address operational events in a timely manner.We are currently looking to hire for this position on the East Coast of the US. Relocation is not offered. 

What You Will Be Doing

• Contribute to the development and evolution of the codebases that power our Elastic Cloud offerings.
• Operate our systems by participating in our oncall rotation and addressing customer support requests.
• Proactively improve our existing services for security, stability, and reliability.
• Design, build and maintain software supporting our cloud offerings and on-prem service networking.
• Debug production technical issues involving virtualization, containers, and microservices.
• Work with a distributed team of engineers from all across the globe.
• Work cross-team and multi-functionally on solving exciting problems crafting new features, and delivering important projects within Elastic.
• Collaborate with Support engineers in diagnosing customer problems.

What You Bring Along: 

• A record of software engineer excellence, delivering high-quality code to Production.
• Experience with the Go and/or Scala programming languages.
• Deep passion for automation and for raising the quality bar.
• Strong analytical, debugging, and problem solving skills.

Bonus points: 

• Technical depth in one or more technologies relevant for SaaS.
• Hands on Kubernetes (k8s) experience.
• Hands on experience with at least one major Cloud Service Provider (AWS/Azure/GCP)
• Practical knowledge of Elasticsearch.

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Additionally, this role is still eligible to participate in Elastic’s equity plan, 401k plan, and a range of other benefits offered with a holistic emphasis on employee well-being.  If you need additional details on our benefits, please review the US Benefits page on Wiki.The typical salary range for this role is:$110,900—$175,500 USDThe typical salary range for this role in the select locations listed above is:$133,200—$210,700 USDAdditional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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