Job Description

Software Engineer III, Service Lifecycle

Candidates for this position must be based in Toronto, Canada and will be expected to comply with their team's hybrid work schedule requirements.

Who We Are:

Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. 

We are looking for a passionate Platform Engineer to join the Service Lifecycle team at Wayfair. This team is responsible for everything that is necessary to successfully run a service or application in production at Wayfair. On the service lifecycle team, we are responsible for the compute infrastructure on which all of Wayfair runs, service to service communication using our service mesh and Wayfair’s network edge which includes our CDN. As part of our team, you will be solving complex problems that have a direct impact on production infrastructure that powers all of Wayfair’s business.

Interested in learning more about Wayfair’s Engineering community? 

• Check out our Wayfair Tech Blog: https://www.aboutwayfair.com/careers/tech-blog. 
• Nash Seshan leads our Service Lifecycle team
• Nick Hentschel and Justin Karimi are the pod and superpod leads respectively

What You’ll Do:

• Work on a team of extremely talented platform engineers to help maintain and scale the current and future state services platform at Wayfair
• Help architect and develop the future state compute platform by leveraging industry best practices as well as embracing new technologies to support the future growth of Wayfair as a business
• Help influence the product roadmaps of GCP (our primary cloud provider) to better suit Wayfair’s future state architecture
• Work collaboratively with business and technical stakeholders to develop and architect enhancements to the compute platform capabilities that enable them to develop and iterate applications to power the Wayfair business
• Identify opportunities to introduce automation, improvements to avoid repetitive operational tasks (DRY)
• Participate in the on-call rotation to ensure operational excellence and overall platform health

We Are a Match Because You Have:

• 7+ years of experience in platform engineering/sre roles using an object oriented language (Python, Golang, etc)
• Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience
• Experience working with IaC (Terraform, Pulumi, etc)
• Experience working within a Public Cloud environment (GCP, AWS, Azure, etc)
• Extensive experience working with Kubernetes in a public cloud (GKE, EKS, AKS, etc)
• Experience working with CI/CD tools such as Argo, Buildkite, TravisCI, Jenkins, Spinnaker, etc
• Experience working with platform observability tools (Prometheus, Thanos, Grafana, Fluentbit, Cloud Monitoring, Google Cloud Logging, Datadog, Pagerduty, Cloudwatch, Kibana, Elastic Search, Splunk,  VictorOps, etc)
• Experience and desire to work in an agile environment
• Analytical mindset and passion for solving business problems with technology

Nice To Haves:

• Experience with Networking
• Experience working with Istio/Service Mesh
• Experience working with Dev Testing tools and patterns such as Garden, Flagger, Canary Deployments, Blue/Green Testing, A/B Testing
• Experience setting up and working with Kubernetes Admission Control (Kyverno, OPA, etc)
• Experience working with workload scaling (HPA, VPA, Capacity Planning/Reservations, etc)

Why You’ll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Health & Wellness:
• Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
• Life Insurance
• DIsability Protection (Short Term & Long Term DIsability) 
• Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
• Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
• Caregiver Services
• Financial Growth & Security:
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement 
• Financial Health Education (Knowledge of Financial Education - KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Parental Leave
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition 
• Global Employee Anniversary Awards 
• Paid Volunteer Work 
• Unique Perks:
• Employee Discount 
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments 

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.