Post-Sales Solutions Architect (Mexico City)

Full Time
Mexico City, CDMX, Mexico
6 months ago

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects , and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. 

You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.

This role will be open on our hybrid model based in Mexico City. 

As an ideal candidate, you will have:
  • 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
  • 2+ years of Pre-Sales experience with enterprise software 
  • 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
  • A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
  • Experience with or knowledge of scalable and highly available distributed systems 
  • Excellent presentation and communication skills 
  • The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
  • High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
  • The ability to travel up to 25%
  • A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
As an ideal candidate, you may also have:
  • Experience selling databases and/or deploying applications with any of the major cloud providers
  • Experience with database programming and data models
  • A MongoDB Certification
What you do at MongoDB
  • You confidently articulate the business value of MongoDB solutions
  • You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises 
  • You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
  • You implement and maintain technology toolkits to drive compelling demonstrations and POCs
  • You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
  • You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
  • You translate technical concepts and patterns into business benefits
  • You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
  • You demonstrate resilience and sound judgment in dealing with business challenges
  • You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
  • You have situational awareness and react appropriately in group settings
What you will learn
  • The rapidly expanding MongoDB product suite, including:
    • Core database server
    • Atlas (fully managed cloud database service)
    • Atlas Data Lake
    • Atlas Full-Text Search
    • Realm
    • Charts
    • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
  • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
  • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
  • Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
  • Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.