About SumUp

Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, fair, affordable and easy to use. Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. Our long-term goal is to close the loop by enabling businesses to turn transactions with customers into long term relationships.

About the team:

As a PreSales Representative in Berlin you'll be a key contributor to the German sales team’s overall success. 

What you'll do

• Contact inbound prospective businesses in a timely manner and qualify them for the Sales team
• Capture and document customer qualification information within Salesforce, ensuring a high standard of data quality
• Promote the SumUp’s product ecosystem and address potential questions or concerns to strengthen future customer engagement
• Convert high volumes of qualification calls into appointments for Account Executives
• Reactivate leads when required

About you 

• You have an initial work experience with direct customer communication responsibilities
• You have excellent verbal and written communication skills in German and English
• You are passionate about building relationships via phone calls
• You demonstrate solid listening and presentation skills
• You are able to multitask, prioritise and manage time effectively
• You are eager to learn, grow and develop your career
• Prior experience with a CRM system, in particular Salesforce would be considered a plus

Why you should join SumUp

• We’re a truly global team of 3000+ people from 60+ countries, spread across 3 continents.
• We get together regularly for breakfasts, team events, office parties and sports.
• You’ll receive a budget for attending conferences and external training. 
• We offer a corporate pension scheme, 28 days’ paid leave, free German and yoga classes, subsidised Urban Sports Club membership and other great benefits.
• You’ll be based in the heart of Berlin, one of Europe’s leading tech hubs and most vibrant cities. 

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.