Pre-Sales Systems Engineer - Service Providers

Full Time
Tampa, FL, USA
2 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

We are looking for a highly motivated and results-driven Systems Engineer for our Service Provider team.

This role reports within the Systems Engineering organization and works collaboratively with System Engineering Leadership, Sales Leadership, Support, Engineering, Customer Success, Product Marketing, Marketing, Strategy and Alliances to drive large/strategic deals to closure at our Service Provider accounts.  This role is a segment-focused pace-setting leader, setting the strategic technical direction for a team of Pure’s most forward-thinking System Engineers in our elite Service Provider accounts.

In this role, you are accountable for crafting and disseminating a strategic vision for how Pure and our technology can create better business outcomes for our customers.  You are responsible for developing a methodology to help us gain share within our Service Provider accounts.  This role has both service development and service enablement components.  

SHOULD YOU ACCEPT THIS CHALLENGE YOU WILL:

  • Act as role model and mentor for other Systems Engineers
  • Work alongside SEM to provide technical leadership and support
  • Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
  • Be an active creator of social media content e.g. blogs, posts, etc
  • Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
  • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
  • Refine sales strategy and tactics, taking command of technical responsibilities
  • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
  • Undertake presentations, solution demonstrations and EBC activity within other SE accounts as appropriate and needed
  • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
  • Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
  • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
  • Promote mutual roadmap and planning exchanges
  • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
  • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
  • Move with market trends and competitive landscape to promote thought leadership within our organization
  • Be seen as the solution expert in complex POC and TCO calculations

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

  • BS in CS, EE or other technical degree and/or equivalent experience
  • Pre-sales experience is required
  • 8 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
  • Creativity, empathy, an open mind, curiosity and a desire for continuous learning
  • Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
  • Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
  • Prior experience in targeting new prospects and converting them into clients
  • Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
  • Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
  • Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
  • Previous experience with Linux, NFS file systems and Linux distributed network environment
  • Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
  • Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
  • Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
  • Familiarity with AWS, Azure, GCP a plus
  • Familiarity with containers, k8s and microservices architectures a plus
  • Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
  • Excellent verbal and written interpersonal skills
  • Familiarity with Telco OSS/BSS stacks and applications is highly desirable

The annual base salary range is: $129,500 – $194,600. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

#LI-JL4

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

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