Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

We are looking for an Principal Implementation Consultant to join our Warsaw Expert Services team. As a Consultant you will support our customers on their agenda to transform their service and after-sales business into a competitive differentiator. Relying on the Syncron service platform that offers domain-fit solutions for inventory optimization, pricing strategy and IoT technology drivers, you will help define, configure, test, and deploy game-changing business solutions in state-of-the-art architectures. Our international customers are leading companies from the construction equipment industry, automotive, rail, aviation, and other related fields.

During the ramp up period you will get familiar with Syncron’s products and processes by utilizing our eLearning platform and participating in actual customer projects. Your personal mentor and the members of your international project team will support you to quickly learn what you need. Our career framework offers guidance, whereas you have strong impact on proactively designing your personal development.

You are in the first line to ensure Syncron customers realize the most value from our solutions, by:

• Designing business processes based on Syncron’s standard software solutions
• Gathering, analyzing and documenting customer requirements
• Setting up Syncron’s solutions to enable customer value
• Modelling and fine-tuning business parameters to optimize solution fit
• Validating configuration and enabling users to realize customer value
• Collaborating with Product Management department to improve Syncron solutions

You are an awesome colleague, always see the possibilities and accept challenges to grow your horizon. You:

• worked a minimum of 4 years in a related job
• have completed university with a degree preferably in Computer Science, Mathematics or Physics
• are interested in leveraging Information Technology to achieve business objectives
• focus on your customers’ needs and aim to deliver best results for your clients
• are able to understand and document customer requirements
• have a structured work approach and stick to your goals
• have learned to analyze Data and provide meaningful reports
• can understand and write basic SQL queries
• fluently communicate in business English in person or writing

• Experience building business solutions based on standard software
• Experience with AWS console
• Experience in working with Pricing or Supply Chain Management applications
• Ability to read and interpret basic Java code

• Be yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people,
• Scandinavian style and company culture with work-life balance and true care for your wellbeing,
• 100% remotely / hybrid / work from Warsaw office that is centrally located (Plac Grzybowski) - depending on your plans;
• Opportunity to work in a cross-functional and agile team,
• An environment that supports learning and is committed to your professional and personal development,
• English speaking international working environment,
• Internal training sessions,,
• A well-planned, full onboarding starting from the day one, with the support of e.g. e-learning platform,
• Fringe benefits (private medical insurance, Multisport, life insurance),
• Employee referral program - a bonus of 1500 EUR if the referral gets hired,
• Remote recruitment, hiring and onboarding process. 

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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