About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for an enthusiastic and self-driven individual contributor to join our team as a Principal Operations Analyst! Reporting to the VP of Product & Engineering Operations, with a dotted-line to the SVP, Engineering, you are responsible for supporting the Engineering organization with their Operational needs.  This includes, but is not limited to:

• Management and Administration of Engineering tools
• Partnering with Engineering leadership on training and development initiatives for their teams, in direct partnership with the Operations organization
• Facilitation of Engineering team offsites
• Assisting Engineering leadership with strategic presentations
• Monitoring of Engineering costs and vendors, in direct partnership with Senior Operations Analyst for Budget
• Tracking and monitoring Engineering OKRs and KPIs, in direct partnership with Senior Manager, Operations
• Driving alignment across the organization by locating challenges and defining solutions
• Creating and/or standardizing processes across the Engineering organization in direct collaboration with Engineering Senior Leadership,  Including but not limited to:
  • Interviews and interview competencies
  • Training
  • Engineering team onboarding
  • Promotion template management

You will also have an opportunity to partner with the SVP of Engineering to work on special projects such as account audits across tools and systems, addressing organizational gaps, and implementing strategic improvements.

We are considering applicants for the location(s) of Dallas, Culver City, and San Francisco. However, this role will require regular travel to Culver City if you are not local.

About You

We get excited about candidates, like you, because...

• 12+ years of relevant work experience as an Engineer or Technical Program Manager
• B.S. Degree in Computer Science, or equivalent
• You have experience working in, or with, large Engineering organizations
• You are able to influence without authority and build strong relationships with Senior Leadership
• You have the ability to handle a number of simultaneous projects while demonstrating urgency and ownership to drive an overall program to completion
• You are a team player; you are able to succeed individually but are able to support your teammates when needed, and help them to succeed
• You enjoy putting together documentation and processes that help enable others to succeed
• You are never satisfied, and are always looking for ways to improve and streamline our processes and procedures
• You care about culture and bring elements of fun and levity into your day-to-day

About the Team

Our Operations team is the heartbeat of the Product & Engineering organization.  We work together to ensure our department of over 400 individuals is able to operate efficiently and effectively.  We partner closely with P&E Leadership to ensure we are supporting the needs of their teams, in addition to the greater P&E organization.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Culver City, CA$141,000—$170,000 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.