OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

• Run the code.
• This individual will be a member of the OneTrust team whose full attention is dedicated to the running code.
• The Principal Site Reliability Engineer will ensure development teams are following best practices with respect to detecting and fixing production-related issues while minimizing impact to our customers.

Your Mission

• Partner with Engineering, Operations, and Product stakeholders to design, deliver, and maintain a highly available and performant application platform Build and implement application observability and platform monitoring tools to continuously improve the customer experience 
• Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed 
• Frequently evaluate new ideas and trends to identify potentially useful tools and techniques 
• Collaborate with different functional groups to identify gaps, prioritize, and resolve issues 
• Share your knowledge and experience with the Engineering organization Share your findings with technical leadership and senior management 

You Are

• Familiarity and hands-on experience running a production service. Understand and influence discussion around how to appropriate monitor that service
• Good understanding of the factors influencing performance of software applications at multiple layers including Database, network, CPU utilization, JVM tuning, memory analysis, thread management, query performance etc. 
• Understand the importance of centralizing logging, metrics dashboards, and alerting. Ability to talk about some of the tools used for these tasks
• Strong experience with databases (SQL and NoSQL) 
• Superior communication and organizational skills 
• Customer obsessed
• Some form of Agile development experience 
• Experienced working with mixed onshore/offshore with the ability to coordinate work with the distributed teams
• Strong ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others 

Your Experience Includes

• Bachelor's degree in Computer Science, Engineering, or related technical or business field 
• 7+ yrs. of application development experience with Java or other equivalent language Experience with Spring environment
• Experience in cloud-based infrastructure (Azure, AWS, GCP, etc.) 

Extra Awesome

• Master's degree in Computer Science, Engineering, or related technical or business field 
• Experience coaching development teams in adopting true DevOps methodologies
• Experience personally shipping code to production multiple times a day
• Experience implementing open source Feedback tools (e.g, Prometheus, ELK) at scale

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.