About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

We’re looking for a self-driven, critical thinker to join our Privacy Operations team. This role will be part of our growing Trust & Safety Scaled Regulatory Operations function and will work directly with Pinners to support privacy related inquiries and requests. In addition, you’ll leverage critical thinking and insights to improve our operational processes and policies while working closely within the Privacy Team and with cross-functional partners to support team goals and projects.

What you’ll do:

• Identify efficiencies and opportunities to improve privacy operations and scaled process
• Work closely with global cross-functional stakeholders to support team projects and goals 
• Support escalations and respond to privacy related inquiries and requests from users
• Analyze and interpret data trends, make recommendations based on trends identified
• Collaborate with cross-functional teams to balance privacy and business objectives 

What we’re looking for: 

• Regulatory operations experience 
• Willingness to learn multiple sets of policies/processes and quickly adapt to changes
• Strong critical thinking skills with the ability to identify workflow improvements 
• Experience working on cross-functional projects 
• Strong written and verbal communication skills 
• Ability to thrive in a fast paced, dynamic environment
• Experience with Zendesk or internally built support or content moderation tooling is a plus

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.