Process, Audit, & Jump Supervisor - Global Transportation & Delivery

We are support partners and leaders on the Wayfair Global Supply Chain Transportation and Delivery Enablement Team.  We support our large parcel delivery locations, providing direct feedback & development to our Transportation & Delivery teams through onsite audits and training. We bring extensive process knowledge to our stakeholders and aid in the development of network-wide resources through process, audit, and training  initiatives and building audits to optimize performance and enhance employee engagement. We are culture enthusiasts throughout our entire Supply Chain network.  

We are looking for a proven leader to influence cross-functional teams responsible for development, standard work, and championing the Wayfair culture in our Middle Mile and Home Delivery Operations. The candidate must be a collaborative problem solver, strategic planner, and one who can manage & supervise high performing teams in a fast-paced, rapidly challenging, and fluid environment. 

Schedule:   

• Hours for this position are five 8-hour shifts per week.
• Monday - Friday 8AM-5PM, with flex to overnight shifts as needed
• At times, will need to flex schedule days/times to support operational needs - including working overnight full night shifts, or working an alternate day (weekends).
• Travel 75%  required, sometimes with short notice.

Location:

• Role Location Options:  
• City of Industry, CA
• Linden, NJ
• Pompano Beach, FL
• Manassas, VA
• Phoenix, AZ

What You'll Do

• Perform regular audits of HDO Warehouses locations across the country as assigned, focusing on 5S standards and process compliance. 
• Present audit findings with network leadership and provide feedback based on your onsite observations.
• Follow up on previous audits to ensure that action plans have been successfully implemented.
• Coordinate, lead, and execute all training functions HDO locations, including new hire orientation, job function training, new process & tech launches, and continuous development.
• Lead various training sessions as needed, including but not limited to: New Hire Fundamentals, Powered Industrial Vehicle (PIV) training, Quality & Process (Current & New SOP) Training.
• Use operational expertise to flex to support site operations during peak volume periods, and when needed.  Supervise the functions and working of warehouse workers while adhering to the compliance of all legal and safety procedures.
• Work effectively with other managers within functional team and support new team members.
• Support T&D Enablement, Safety, and Operations by championing training programs, processes, and initiatives; provide upward feedback and share observations with business owners to improve alignment, compliance, quality, and engagement.

What You’ll Need

• 3+ years of experience in Supply Chain Leadership, Change Management OR 4 year degree in relevant field, required
• Experience in Operations or Supply Chain preferred
• Raymond and/or Crown forklift/powered industrial vehicle certifications preferred.  Willingness to be trained on multiple vehicle types required.
• Leadership skills and the ability to make decisions with little or no guidance based on policies or best practices.
• Exceptional written and verbal communication to effectively communicate with all stakeholder levels.
• Strong organizational skills and attention to detail.
• A seek-to-understand mindset and teamwork strategies that will allow you to connect with and influence diverse groups of people, including your training audience and stakeholder network.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.