Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

As a Procurement Business Partner at Trustpilot, you will ensure our operational success by overseeing the entire procurement process and maintaining solid vendor relationships. Our Procurement and Vendor Management team is highly effective, with a clear mission: to help Trustpilot maximise value from third-party contracts. Our team aspires to build a highly regarded Procurement and Vendor Management function that meets and exceeds business expectations by delivering quality results. The team is located in Copenhagen and you will work with stakeholders worldwide, working collaboratively in person and via video calls.   

What you’ll be doing:

• Lead on end-to-end processes in Procurement & Vendor Management projects including: Preparation of Request for Proposals (RFP) documents, Developing specifications with stakeholders, Leading RFP process, Evaluating and moderating proposals and Negotiating commercial aspects of Legal agreements.
• Managing your defined spend category, including identifying and onboarding new vendors, and overseeing the renewal cycle.
• Build robust partnerships with vendors and internal stakeholders.
• Serve as the point of contact between Trustpilot and Vendors on contractual matters: handle issues arising from third-party contracts, including issues related to vendor performance, contract interpretation, and licensing - in close collaboration with your Stakeholders.
• Identify and implement opportunities for reducing costs in the third-party spend space.
• Ensure our vendor-related data is maintained effectively: ensuring contractual documentation is up to date and stored in the appropriate systems, reporting, informing business and technical owners of any relevant update in their systems such as renewals, upgrades, technical issues, etc.

Who you are:

• Comprehensive commercial and business knowledge.
• Excellent procurement and negotiation skills.
• A keen eye for detail combined with the capability to handle simultaneous tasks efficiently.
• Capacity to set priorities, self-manage, and advance toward goals without supervision.
• An orientation towards problem-solving.
• A commitment to individual growth paired with inner motivation and an aspiration for achievement.
• Experience in vendor management, asset management, sales, or procurement.
• Comprehensive collaboration and stakeholder management experience.
• Advanced communication skills, both oral and written.
• Comfortable working under tight deadlines and adaptable to changing priorities.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.