Product Analyst

Full Time
San Francisco, CA, USA
3 months ago
About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

The Center for Data and Insights is looking for an Analyst with experience understanding data, creating engaging visualizations, tracking business trends, and storytelling.

You will report to the Manager of Product Analytics, focusing on delivering insights to important collaborators on the Payments and Subscriptions team and others in the Product organization. Additionally, you will collaborate with leads and teammates from across the CDI organization to investigate data trends, build business insights, and recommend proactive measures to help make better decisions.

As a partner to team members, the Center for Data and Insights team develops insights and executable strategies to further Crunchyroll's efforts in delivering the best content to our global audience. This includes providing recommendations around how we organize, plan, communicate, and measure critical initiatives across all our brands.

  • Develop recurring reporting to evaluate the performance of our Product launches and projects.
  • Establish, evaluate, and report on key performance metrics.
  • Provide partners within Product with practical insights that will enable them to keep a pulse on their products and projects to make strategic decisions to improve performance.
  • Ad-hoc data projects that rotate around understanding valuable & risky behavior of users.
  • Dive into large datasets to uncover insights, and provide impactful recommendations to team members.

This role adopts a hybrid work schedule and we are considering applicants for the San Fransisco location.

About You
  • 3+ years of experience with data analysis, advanced analytics, statistics, experimentation, and optimization.
  • Is a service-minded teammate who will be energized by the opportunity to impact high-level decisions.
  • Minimum of 1+ years of experience with data visualization tools like Tableau, Preset, etc.Fluency in data analysis, including defining KPIs, descriptive statistics, and experimental design.
  • Experience in Web and Behavioral analytics tools like Google Analytics, MixPanel and Amplitude.
  • Strong SQL skills.
  • Familiarity with building/ reviewing data science models using Python/R a plus.
  • Ability to tell a story with data, communicating useful insights in ways that makes the information easily digestible and available for decision-making.
  • Experience seeing opportunities for product improvement and evaluating those initiatives for feasibility.
  • Ability to thrive in an ambiguous setting, and an infectious passion for making things better.
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$88,070—$110,087 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.