Role OVO-View

Location: Hub based! Bristol, London or Glasgow

But you have the flexibility to work wherever suits you best

Team: UX

Salary banding: £85,000 - £105,000

Experience: Expert

Working pattern: Full-Time

Reporting to: James Ferguson, Head of UX

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: People leader, Customer champion, Maker

Top 3 qualities for this role: Strategy, Communication with influence, Results orientated

In the words of the team, you should leave your current role for this one because….

You’ll play a lead role in the shift to app as our flagship channel to aid the transition of OVO as an energy company to a decarbonisation business. You’ll influence product and business strategy and directly influence c-suite executives.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our vision is to create simple, connected and beautiful experiences that deliver for our customers, planet and business. We do the heavy lifting so our customers don’t have to. We remove complexity, solving for today, tomorrow and the future. We join the dots across the entire customer journey, connecting the offline and online and ensure a seamless experience across our product ecosystem. We care about the details – On every screen from each pixel to the last letter. We weave together our brand voice, sweating the details, even when people aren’t looking.

This role in a nutshell:

We are looking for an experienced Product Design Manager with a passion for leading and inspiring teams and stakeholders to help OVO’s customers, the planet and business. As a key member of the UX Leadership team you will help build and maintain an inclusive and creative work environment for a team of designers to drive customer and business growth.

Your key outcomes will be:

• Provide strategic leadership to the product design team, fostering a collaborative and creative work environment.
• Mentor and develop designers, promoting skill growth and career advancement to equip them with the right skills and behaviors to lead teams through growth and change
• Collaborate with cross-functional teams, partnering with the Head of Product and Head of Engineering to ensure alignment with overall business goals
• Develop and execute a growth-centric design strategy that aligns with the company's growth objectives.
• Drive an app-first design approach elevating quality, craft and creative flair
• Integrate data-driven insights into the design process to optimise user acquisition, retention, and overall user engagement.
• Drive user-centered design processes, from concept to delivery, ensuring a seamless and delightful user experience.
• Collaborate closely with product managers, engineers, and other stakeholders to define product goals and ensure successful product launches.
• Communicate design decisions effectively and advocate for user experience excellence
• Establish and maintain design standards to ensure consistency and quality across all products, conducting design reviews to provide constructive feedback ensuring high-quality deliverables.
• Partner with other members of the UX Leadership team to build an inclusive creative culture and drive cross-team initiatives.

Within your first 3 months month you’ll:

• Have settled in, gotten to know your team and key stakeholders with a solid grounding in our strategy and business goals
• Formulate a growth-centric design strategy centred around our App, presenting to key stakeholders, gaining alignment and feedback.
• Unite your team and define ways of working, rituals and cadences.
• Strengthen collaboration with product managers, engineers, and other departments, establishing clear lines of communication to ensure seamless integration of design strategies into cross-functional projects.
• Partner with other members of the UX Leadership team to drive cross-team initiatives.

You’ll be a successful Product Design Manager at OVO if you…

• Have a case studies demonstrating your experience leading teams designing apps for both iOS and Android
• A product thinker - you care about why you’re designing something and what impact it will have for the customer and business.
• Are a brilliant communicator - you can explain and rationalise the reasons for your team’s design decisions connecting customer needs and business strategy.
• Love presenting to diverse audiences including C-level executives.
• Are fluent in mobile best practices and know when to reuse existing patterns versus going custom. And importantly, you know chips, toasts, and snack bars are more than just tasty treats.
• Laser-focussed on the details, whilst having a birds eye view of how everything connects

Let’s talk about what’s in it for you

We’ll pay you between £85k and £105k, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..