Product Designer Manager - Driver

Full Time
New York, NY, USA
11 months ago

Here at Lyft, we’re working to improve people’s lives with the world’s best transportation. To make this lofty goal a reality we start from within—creating an open, inclusive, and diverse organization. 

 

Lyft is seeking a Product Design Manager to join our Lyft team focused on the Driver experience. As a design manager, you will lead a team of product designers, providing direction and guidance of their team’s output, as well as stewarding best practices in cross-functional partnership and design process. You will propagate a strong design practice, influence product strategy, and make a strong impact on product execution and quality. You will also provide design mentorship and be a champion for both craft and career development, as well as create the operational space and organizational cover to help their designers focus on executing their best work. 

As a qualified candidate, you have both an incredible eye for detail and an ability to think big, break new ground, and innovate. You have experience leading teams designing for mobile, and you have a strong track record and a body of work that demonstrates clear wins to user and business impact, as well as the particulars in overall experience, visual polish, and complex interactions. We’re seeking a candidate who will advocate and maintain a customer-centric culture within Lyft, and be happy and comfortable in a fast-paced, ever-changing environment. 

Our Drivers are our core customers—they are at the center of everything we make, build and create. We want to give Drivers an amazing experience throughout their time with Lyft, offering safe, efficient, and delightful experiences that help them make a living, support their families, and pursue their passion. By joining the team, you will have a rare opportunity to solve some of the toughest challenges while having a huge impact in the lives of Lyft’s Drivers. You will be closely collaborating with the Driver Leadership Team in creating industry-leading experiences with Drivers’ needs at the center of your work, ensuring strategic alignment, and delivering on the business and product goals.

Responsibilities:
  • Manage, mentor and inspire a team of product designers, providing design direction and pushing the quality of the design work
  • Push the boundaries of your team’s UX/UI/visual execution and try new ideas. Be able to think “Blue Sky” and explore divergent concepts and create trajectory for the company
  • Influence product strategy and lead your team in executing design work with a high level of polish, and understand how to solve a range of tactical & contained issue to much more complex, loosely defined product challenges across all digital platforms: iOS, Android, web, and email
  • Know how to lead and represent your team effectively, substantiate the work and the decisions behind them, and be an advocate for user-centered design
  • Build relationships with cross functional team members and executives across organizations, and effectively speak to process, design goals and team vision as a strong representative of the design team
  • Step change productivity and accelerate team efficiency by improving processes and workflows with the design team and cross functional teams
Experience:
  • 8+ years of experience working in Product Design, UX, UI, or an HCI related field with experience working on web and mobile design at high-growth technology companies 
  • 2+ years of experience managing product design teams
  • Ability to think big and understand complex feature sets
  • A track record of leading design teams through successful product launches across iOS, Android, and desktop and mobile web
  • Strong information design experience with a solid foundation in UX design heuristics
  • Experience recruiting, hiring, and retaining multi-disciplinary design teams
  • Excellent oral and written communication skills
  • Deep knowledge and applied experience in information architecture and graphic design (layout, typography, color)
  • Applied experience with design tools: Figma preferred
  • Superb attention to detail
  • Ability to work well on an ego-free, highly collaborative, and cross-functional team
  • Ability to thrive in a fast-paced, dynamic startup environment

Even if you don't meet 100% of the skills above, please consider applying. We know talent takes many different shapes.

Benefits:
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the US is $193,500 - $215,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.