Candidates for this position must be based in Boston, MA and will be expected to work in the Boston office every Tues-Thurs, with the option to work in the office or remote Mon & Wed.

Who We Are:

We are looking for a passionate Product Manager to join the FinTech & Loyalty team. The Fintech & Loyalty team is responsible for safely managing all forms of payment, engaging customers in financing opportunities, and accelerating customer loyalty. This role will drive the presentation to customers of financing information, offers, and application processes throughout the customer journey. The successful candidate will be responsible for easy-to-use, relevant, and insightful customer experiences along with associated operational tooling and monitoring across geos, channels and platforms to enable customers to create a home they love.

What You’ll Do:

• Develop a deep understanding of Wayfair customers, and how they engage with financing.
• Partner with business stakeholders to prioritize and develop impactful solutions that drive key business value.
• Use Agile processes to collaborate with partnering teams (engineers, experience designers, analytics) to execute your prioritized roadmap.
• Communicate and promote the product vision and progress throughout Wayfair including senior partners.
• Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
• Work with management to improve product craft and processes throughout your workgroup. 

We Are a Match Because You Have:

• 4+ years building products or infrastructure at scale from concept to launch and beyond.
• Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience
• To focus on customer problems and solutions
• To have demonstrated success in creating products that drive business impact.
• Sufficient industry literacy to participate in making key choices as well as effectively communicate with technical partners such as engineering.
• Strong analytical and data-driven decision making skills
• Excellent communication and stakeholder management skills at the senior partner level.
• Positive, people-oriented, and collaborative attitude.
• A mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.

Why You’ll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Health & Wellness:
• Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
• Life Insurance
• Disability Protection (Short Term & Long Term Disability) 
• Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
• Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
• Caregiver Services
• Financial Growth & Security:
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement 
• Financial Health Education (Knowledge of Financial Education - KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Parental Leave
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition 
• Global Employee Anniversary Awards 
• Paid Volunteer Work 
• Unique Perks:
• Employee Discount 
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments 

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.