Product Manager (Rider Management)

Full Time
21 hours ago

YOUR MISSION AT VOI

As a Product Manager at Voi, you will lead a team towards the future of our products, and work closely with stakeholders to ensure that the rest of the organisation pulls in the same direction. In this role you will work with our consumer facing product, leveraging a customer first perspective and an analytical mindset to create a great experience for rider onboarding, profiling, loyalty and safety interventions. This will include: 

  • Representing the business perspective in the product team, ensuring that product development is clearly communicated and aligned with business goals and market objectives.
  • Collaborating with other product leaders to build a vision of where we are heading, and a product story that resonates with the team and other stakeholders.
  • Using customer insights data and market intelligence to build a strong understanding of industry trends and peers to maximise the value generation in our operations.
  • Defining and tracking product metrics to generate insights, ensuring a balanced approach across innovation, technical foundations, and continuous quality improvements.
  • Coordinating go-to-market efforts by building awareness across the organisation, monitoring business impact, and fostering partnerships that support product outcomes.
  • Working continuously with our internal teams to improve cross-functional collaboration, a customer-first mindset and push the company further towards our product vision and overarching mission of providing “safe, affordable and sustainable micromobility for everyone”.

WHAT YOU NEED TO EMBARK

We are looking for an ambitious, customer obsessed and business minded product professional eager to go deep across data, customers and business in collaboration with likeminded colleagues in a fast-paced environment. In addition to being professionally fluent in English, we believe the right person has: 

  • A Bachelor's degrees in data, engineering, business or equivalent.
  • Experience from product management, analytics, engineering or strategy. Experience with AI and machine learning is a merit.
  • Experience with SQL, Python or equivalent languages.
  • Proven ability to collaborate on multi-stakeholder projects with meaningful business impact.

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:

  • Join Europe’s #1 micromobility operator and one of the fastest growing scaleups
  • Get “skin in the game” through our employee options program
  • Have an impact on rider onboarding, profiling, loyalty and safety across Europe
  • Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution