Program Manager

Full Time
3 weeks ago

CSQ125R86

Learning Platform Program Manager (Global)

Mission

The Global Learning Platform Program Manager will be responsible for handling the intake of new initiatives, stakeholder management, and project management associated with integrations between Learning Platforms including but not limited to the learning management system (LMS), lab platforms, and productivity tools. The Learning Platform Program Manager will build relationships with stakeholders within Learning & Enablement (L&E) to deliver automation for manual processes and enable the development of the most efficient and effective systems to create a great curriculum for our customers.  This role will collaborate with cross functional stakeholders and external platform vendors, define business requirements, project manage ongoing automation projects, and continuously seek to understand L&E business processes that can be automated/improved. 

Outcomes

  • Build relationships with the organization and adjacent business units to solve larger problems as a team.
  • Build and coordinate all aspects of automation initiatives, including: detailed project plans, resource allocations, risks/issues remediation, status reporting, and serve as the primary “go-to” person for project details.
  • Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users, owning the overall documentation of solutions.
  • Lead multiple concurrent projects and programs varying in size/scope/complexity, spanning across several different teams within L&E. Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders.
  • Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.
  • Understand, surface, and articulate technical challenges. 

Competencies

  • Required:
    • Bachelor’s degree in Computer Science/Engineering/Information Systems or related technical experience 
    • 5+ years of industry experience
    • Ability to communicate across all teams within the organization to provide solutions.
    • Self-starter with extensive program management experience with large-scale initiatives. 
    • Experience using Agile/Scrum methodologies in an always-on, services-based infrastructure/architecture.
    • Experience with applications such as Jira or other backlog tools.
    • Experience with project management tools such as Smartsheet or other requirements/task management tools.
    • One of the following certifications: 
    • - PMP Certification
    • - Certified ScrumMaster Certification
  • Nice to have:
    • Understanding of learning management systems (LMS)
    • Understanding of curriculum development lifecycle
    • Understanding/experience in enablement/education programs

Benefits

  • Medical, dental, vision
  • Catered lunch (everyday), snacks, and drinks
  • Gym reimbursement
  • Employee referral bonus program
  • Maternity and paternity plans

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.