At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.     Program Manager for Transformation Office   Why We Have This Role The Program Manager will provide strategic direction, oversight, and coordination across various projects and initiatives owned by the Transformation Office. They will ensure cross-functional alignment, manage resources effectively, mitigate risks, and drive progress towards success pillar 1: simplifying our business. They will foster collaboration among stakeholders, manage dependencies, and facilitate communication to ensure all stakeholders are engaged, consulted and informed. Ultimately, the Program Manager will act as the orchestrator of various initiatives, setting the pace and ensuring the success of the program.   How You’ll Find Success

• Leadership: Ability to inspire and motivate teams, provide clear direction, and drive results by effectively leading diverse groups towards common goals.
• Communication: Strong verbal and written communication skills are essential for conveying complex ideas clearly, fostering collaboration, and keeping stakeholders informed at all levels.
• Strategic Thinking: Capacity to develop and articulate a clear vision, set strategic objectives, and devise actionable plans to achieve them while adapting to changing circumstances.
• Stakeholder Management: Skill in building and maintaining relationships with diverse stakeholders, including executives, team members, and external partners, to ensure alignment and support for the program's goals.
• Problem-Solving: Aptitude for identifying, analyzing, and resolving issues and risks that may arise during the program, employing creative solutions and critical thinking to overcome obstacles.
• Organizational Skills: Ability to effectively manage resources, budgets, timelines, and priorities while maintaining a focus on delivering high-quality results within constraints.

How You’ll Grow

• Executive Exposure: Continuous exposure to C-suite interactions and decision-making
• Cross-functional knowledge: Ability to develop knowledge and expertise across many functions of the organization
• Strategic Influence: opportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics

Things You’ll Do

• Ensure Successful Implementation of Transformation Initiatives: Set key objectives and success measures for each of the initiatives
• Foster Cross-Functional Collaboration and Alignment: Identify key cross-functional stakeholders and establish the right touchpoints and processes to drive collaboration and alignment
• Mitigate Risks: Identify and anticipate potential risks and issues and work with relevant stakeholders on remedial actions  
• Drive Stakeholder Engagement: Ensure continuous stakeholder buy-in and involvement
• Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changes

What We’re Looking For On Your Resume

• Track record of managing and delivering complex transformation programs
• Experience in managing multidisciplinary teams
• Comfortable in dealing with ambiguity and changing priorities
• Ability to take complex asks and break them up into manageable and clear tasks and deliverables
• Ability to build and nurture relationships with C-suite executives and senior leaders
• Experience in coaching and mentoring team members
• Excellent understanding of SAAS business models and processes

What You Should Know About This Team

• Highly-trusted team by C-suite
• High performing individuals across different functions

Our Team’s Favorite Perks and Benefits

• Work/life balance high priority
• Flexible working mode to fit with personal commitments and context

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.   Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.   ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act   Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.