As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Programme Director 

Location:London, England, United Kingdom

ROLE MISSION

Working in partnership with our client, the Programme Director will be responsible for managing global programs for the account including program development, project delivery, performance measurement, and addressing issues and risks to improve studio efficiency. As such this role has a key leadership role within the client Global Leadership team overseeing studio programs in 34+ studios in 17 markets world-wide.

ABOUT THE TEAM YOU WILL BE JOINING

Reports to Global Programme Director

WHAT YOU WILL BE DOING IN YOUR ROLE

Account Operations:

• Develop and implement improvements for tools and processes to enhance delivery and studio operations while tracking productivity and efficiency.
• Identify and address operational gaps, risks, and opportunities to boost studio performance.
• Work with the Global Client to develop creative and tech-enabled delivery solutions that improve output quality and team efficiency.
• Coordinate with Regional Operations Leaders to ensure adherence to best operational practices across all regions and teams.
• Recommend and integrate new technologies and software to streamline operations and enhance efficiency.

Delivery Solutions Design, Implementation, and Management:

• Lead the GenAI program, collaborating with key stakeholders to design and implement the solution.
• Develop, implement and monitor studio programs to enhance performance on key metrics, including content quality, review frequency, project efficiency, team productivity and asset reuse.
• Oversee existing global programs such as the brand knowledge platform, briefing processes, production solutions, multi-market campaign calendar, distribution processes, brand communities, content effectiveness programs, and onboarding processes.
• Ensure all studio teams are trained and fully engaged in the programs and  following the correct practices.
• Continuously evaluate and recommend improvements to delivery solutions to keep up with industry advancements and client needs

Data and Reporting:

• Ensure comprehensive data collection from all relevant platforms, including the Project Management system and content compliance platforms.
• Work with the Global Program Manager to monitor team compliance with platform usage for accurate data collection.
• Manage and enhance dashboards to monitor studio performance through key metrics, supporting improvement plans when necessary.
• Collaborate with the Global Program Manager and Data Analyst to produce and refine dashboards as needed.
• Maintain and update the content asset taxonomy to meet changing requirements.
• Recommend and implement data analytics tools to improve reporting accuracy and efficiency.

Leadership:

• Build strong relationships with account leadership and clients.
• Partner with Regional Business Directors, Account Directors, and Regional Operations Directors to ensure smooth studio operations.
• Collaborate with the Global Head of Technology, Global Head of GenAI Implementation, and Global Head of Transformation to secure necessary internal support.
• Lead by example, fostering an inclusive and supportive environment both within and outside the production unit.
• Encourage a culture of continuous learning and improvement by recommending and facilitating relevant training programs for team members.

People Management:

• Directly manage two Global Program Managers, an AI Project Manager, and a Data Analyst.
• Provide guidance and set objectives for your team, supporting their professional growth and development.
• Actively engage in career development discussions and recommend opportunities for team members to enhance their skills and career paths.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• Minimum of 8 years' experience in an advertising agency or production environment.
• Knowledge of AI tools and techniques with experience leading AI programs.
• Strong understanding of operational and delivery setups in fast paced production environment with a proven ability to improve processes.
• Self-starter with the ability to implement plans and ideas efficiently.
• Experienced leader and manager with a firm but fair approach.
• Strong commercial acumen and production knowledge across digital platforms.
• Excellent communication and time management skills, with the ability to work under pressure.
• Proficient with online tools and systems, possessing a strong operational mindset.
• Confident in presenting to clients and agency staff, with the gravitas to engage in senior-level debates.
• Proactive problem-solving skills and the ability to think strategically to recommend and pilot new initiatives.
• Ability to foster a collaborative environment and build strong team dynamics.
• Prior experience with global account management is a plus.
• Proven track record in driving productivity improvements

Job Id: 10167

#LI-KA1 #LI-Onsite #LI-director

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

Follow us on  Instagram oliver.talent

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.