The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

We have been growing the Technical Services team to build upon the rapid success and adoption of MongoDB. We need to scale our process and systems to meet the growing needs of the team and customers.

The Project Manager, Technical Services will use their exceptional analytical and organizational skills to ensure that they prioritize the key initiatives and work with the global Technical Services organization and cross-functional departments to ensure timely, successful implementation. 

Project Managers are a part of the Operations team within the Technical Services organization and play a critical role in the scaling of our elite Technical Services organization.

We’re looking for individuals who are willing to roll-up their sleeves and have a strong passion for driving excellence in program delivery by problem solving and collaborating across the global team.

We are looking to speak to candidates who are based in Barcelona or Madrid for our hybrid working model.

• Work with internal stakeholders, managing day-to-day project planning, execution, scope, expectations, and risks, ensuring timelines are met and quality deliverables are produced
• Partner with Technical Services Program Managers, team leads, and internal customers to enhance mechanisms for identifying and reporting requirements, issues, and opportunities
• Use strong analytical and quantitative skills to verify assumptions, evaluate project outcomes and challenge the status quo
• Communicate effectively with both business and technical stakeholders at all levels of leadership
• Manage multiple, competing priorities simultaneously with high attention to detail and follow through
• Identify areas for process improvement and implement changes to increase efficiency, productivity, and organizational effectiveness
• Monitor and communicate project health, and manage project interdependencies by defining critical path project & program level milestones; effectively communicating to all stakeholders
• Drive project execution planning (sprint planning) to ensure operational programs and projects are set up for success in their commitments
• Maintain timelines, requirements, scope and associated project documentation

• 3-5 years of experience actively managing operational projects
• Hyper-organized and capable of juggling all of the data and tasks associated with multiple, complex projects
• Possesses demonstrable analytical skills - able to use data to derive impactful insights and drive decisions in a business environment
• Enjoys working with Engineering types in a complex, fast-paced, start-up like technical environment that values innovation and speed to execution
• Skilled at communicating across a diverse set of technical and non-technical teams
• Able to adapt appropriately to real-time changes
• Knowledge of various methodologies / frameworks including Agile, Scrum, Kanban and Waterfall
• Proficient in at least one Project Management software tool
• Proficient in Google Sheets & Slides

• Experience implementing and improving processes and tools that inform the daily life of the Technical Support team members; educate team members on new improvements
• Experience with:
• Monday.com
• JIRA
• Salesforce
• SQL / analytics
• NOSQL Document Model
• Software Deployment
• Customer Support 
• At ease operating in a small, dynamic, fast-growing, global team
• Self-sufficient with a can-do attitude and a belief in personal accountability
• Experience working closely with Software Engineers, QA, Product Owners, and cross-functional engineering teams to deliver high-quality products and features.
• Operational or Program Management experience delivering or supporting software
• Certified Scrum Master, CAPM, or PMP (if 5+ years experience)

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.