Public Affairs & Compliance Project Manager (They/She/He)

Full Time
2 months ago

 

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo connects people with possibilities. From consumers and couriers to SMEs and iconic brands, our mission is to make city life easier and smarter. In this role you will be  working closely with our General Manager and all teams to ensure Glovo is compliant with regulations, as well as represent the company in front of Romanian institutions..

THE JOURNEY

  • Stay current with upcoming and existing regulations, laws, and standards. Assess their impact on the company’s operations, compliance gaps and risks, as well as mitigation plans. Be able to explain regulations, policies, procedures to others.
  • Work closely with Legal and Public Affairs teams to develop effective regulatory compliance action plans.
  • Ensure strategy/policy is operationalised and turned into projects, procedures and product developments.
  • Collaborate with cross-functional teams (including Legal, Public Affairs, Operations, Commercial, Q-Commerce, Product/Tech) to proactively identify projects that will ensure compliance according to the strategy, including advising on applying regulations.
  • Project Management of compliance projects across teams and with other external stakeholders. Monitor through KPIs and report to senior management. Implement internal checks to test compliance. 
  • Prepare and submit required reports and filings in a timely and accurate manner.
  • Act as a subject matter expert on regulatory compliance issues, providing guidance, advice and training to the organisation. Foster a culture of compliance throughout Glovo Romania.
  • Support the team on audits, inspections, and investigations by authorities, ensuring all necessary documentation and responses are provided.
  • Represent the company in relation with Romanian authorities and in the institutional decision making process.
  • Own and develop PA strategy, including agenda for engaging key stakeholders, communication strategy to governmental institutions and business community to manage reputation, initiatives to highlight contribution to community 
  • Collaborate with the external Public Affairs consultants. Coordinate mapping of relevant current and future policy, political, economic, social, administrative dynamics , as well as stakeholders mapping. Build company’s positions in consultation processes initiated by policy makers. Strong input expected in terms of engagement plans and narrative building.
  • Build and maintain relationships with key external stakeholders in Romania such as public institutions, industry associations, and more.
  • Support for crisis management when/if needed.

WHAT YOU WILL BRING TO THE RIDE

  • Extensive experience (5+ years) in regulatory affairs and/or public/governmental affairs, preferably in a relevant industry (e-commerce, logistics, FMCG, retail, consultancy).
  • Strong understanding of local regulations and Authorities and their impact on business operations.
  • Proficiency in Project Management, with a demonstrated ability to lead and coordinate compliance projects across diverse teams, as well as KPIs monitoring and reporting.
  • Strong networking& communications skills, able to drive collaboration with cross-functional teams, including Legal, Public Affairs, Operations, and Technology.
  • Experience in interacting with regulatory authorities during audits, inspections, and investigations.
  • Crisis management experience, including the ability to handle high-pressure situations effectively.
  • Relevant certifications or degrees can be a plus.
  • Integrity and an ability to promote the company’s reputation, position and profile to key external audiences.
  • Excellent analytical and problem-solving skills.
  • Understanding of complex issues and the ability to distil and simplify it for internal and external audiences.
  • Good ability to organise and prioritise workload.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!