Quality Assurance Supervisor

The Quality Assurance Supervisor will lead our QA team to ensure Good Manufacturing Practices (GMPs) and meet our high-quality standards to provide the best service to our customers.

You will … 

• Provide employee instructions to provide advice on how to perform their task (QA checks, expectations).
• Work towards continuous improvement in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies.
• Maintain accurate documentation regarding GMPs, HACCP, processing analysis, and environmental monitoring
• Coach QA employees to follow company procedures
• Train new employees on standard operating procedures
• Ensure that the daily workload is equally distributed based on priority and ability
• Report defective materials or questionable conditions to QA Manager
• Occasionally required to inspect products or surfaces using tools such as thermometer, gas analyzers, food scales, gas analyzer
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs
• Monitor and update your department’s staffing metrics and headcount
• Provide guidance to employees by coordinating work and resolving problems for their QA team.

You are… 

• A leader that fosters team cooperation for a large group of employees
• Maintain momentum and keeping employees on task to meet goals and deadlines
• Leadership: train and develop a large group of employees, ongoing process improvement
• Performance Management: for assigned production lines, hiring, promotions, performance reviews
• Problem Solving/Analysis: professional, confidential
• Results Driven
• Communication Proficiency: speak to employees with tact and diplomacy
• Time Management: tracking/monitoring production and maintaining productivity
• Technical Capacity: Sanitation, food safety & quality, computer literacy to input information into the computer
• Learning Orientation: able to take direction and relay information to employees

• Bachelor's in food science or related field
• 1 or more years of related experience
• Expected to obtain certification as a power material handling equipment operator
• Plus, if bilingual in Spanish
• Basic math skills (addition, subtraction, multiplication, division, and fractions).
• Basic computer skill knowledge.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.