As a Visual Quality Control Specialist, you are an excellent communicator who can work closely with Producers, Design Supervisors, Production Designers, Studio Artists, and Technical artists to ensure assets are successfully delivered without errors. Mitigating risks and managing QC can be challenging, but your organizational and interpersonal skills are up to the test. 

Working closely with our content creation department. As a self-starter, you work with the team from a project’s creation, to its archival. You apply your Quality Control skills to production outputs large and small including video executions, mobile applications, HTML banners and digital products. You are excited by the fast pace of advertising and work to support the team. 

You will:

• Monitor production compliance to provided standards and guidelines.
• Check for copy alignment, spelling, technical specification alignment, and technical errors on any output produced.
• Communicate errors and expected results clearly through written reports.
• Attend daily and weekly meetings with production and post-production teams to gather QC requirements.
• Monitor Jira, e-mail inbox, and communication channels for incoming work.
• Report QC project status to Design Supervisors, Producers, and QA/QC Lead
• Understand production/post-production workflow and advise when errors could be introduced.
• Organize, track, and ensure quality of final files before delivery to trafficking team or clients.
• Assist with data ingest and file archival on our various cloud tools and servers alongside the Asset Management team.

You have: 

• Advanced English level (C1).
• 2+ years in an advertising agency or other production or post-production studio
• Strong communication skills
• Knowledge of editing video and audio in software including Davinci Resolve & Premiere
• Broad knowledge of Adobe Suite software, including but not limited to Photoshop & After Effects
• Understanding of video delivery specs and exporting standards
• Strong organizational skills with experience in video file-sharing
• Strong sense of catalog organization and file naming convention to manage file storage
• Keen eye for design principles and strong attention to detail
• Bachelor's degree in design, it's nice to have.

What We Offer:

• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. 

About Us: 

Critical Mass is a team of 1,500 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.

We work with the best—Apple, Nike, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.

We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

Our Values: 

• Honest - Tell the trust and make courageous choices
• Driven - Never stop trying
• Real - Never be fake
• Equal - Treat each other as equals – always
• Purposeful - Make the world a better place
• Inspired - Listen and engage 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx