About The Team:

Join one of the UK’s fastest growing meal-kit companies where safety, quality and efficiency are paramount. As the Quality Control Team Leader, you'll spearhead accuracy and efficiency in production. Beyond managing quality control, you'll lead a passionate team to achieve impeccable packing standards. We prioritise a friendly and enthusiastic work culture, and we're seeking a leader who shares these values. Safety is an integral part of our commitment to quality, and we expect all team members, including the leader, to adhere to our safety culture. If you're ready to drive excellence, manage a motivated team, ensure zero mistakes within tight time constraints, and uphold our commitment to quality and safety.

What You Will Be Doing:

• Organise Quality Control (QC) auditors for the shift and ensure they are set up for success 
• Lead and manage QC auditors, driving their adherence to standard operating procedures while achieving QC targets
• Facilitate reporting on QC metrics and able to escalate effectively to production or managerial levels on the deviations.
• Coach and train QC auditors, drive quality performance and keep up with evolving QC requirements. 
• Conduct root cause analysis during shifts to identify systemic issues, guide production to implement corrective actions to minimise errors.
• Apply effective containment strategies as needed, demonstrating the ability to address quality issues promptly and prevent their escalation.
• Execute seamless handovers from the previous shift QC team leader, maintaining a comprehensive understanding of ongoing tasks, challenges and priorities. 
• Foster a collaborative relationship with the production team during shifts, working together to preempt errors and achieve quality standards.
• Support QC Manager to lead impactful continuous improvement projects to reduce site error rates.
• Demonstrate proficiency in computer skills, specifically navigating the quality control system to effectively manage both product and automation-related rejections.

Who You Are:

• Minimum 1 year of team management experience preferred, but not mandatory.
• Demonstrated experience in quality control processes and procedures.
• Comfortable to liaise with other stakeholders to influence and make decisions
• Strong communication and interpersonal skills
• Ability to solve problems using own initiative
• FMCG and grocery retail knowledge preferable
• Embraces change and willing to challenge the status- quo

What you will get in return:

● 70% off HelloFresh or Green Chef boxes● Company pension scheme● Gym membership● Bupa private medical insurance (including dental & family cover options)● Electric vehicle scheme● Free professional development and coaching memberships● Mental health first aiders and an employee assistance programme● Eye care scheme● Cycle to work scheme● Group Life Assurance

Location: 1 Holme Lane, Spondon, Derby, DE21 7HW

Work Schedule: There are two roles we are recruiting for, below are the shift patterns:

1 - Sunday to Wednesday - Rotating Days (7am - 7pm) and Nights (7pm - 7am) every 3 Months. *Rotation onto Night Shift will start from October 2024*

2 - Wednesday to Saturday - Rotating Days (7am - 7pm) and Nights (7pm - 7am) every 3 Months. *Rotation onto Night Shift will start from October 2024*

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.