Chewy Vet Care, PLLC is looking for an Regional Medical Director to join our Healthcare Clinic Team full-time. Chewy Vet Care, PLLC is a modern practice group offering best-in-class veterinary experience in a well-being-focused work environment! Our veterinary practices, designed from the ground up by veterinarians, utilize our continually evolving innovative technology to streamline daily appointments for a less stressful in-hospital environment, more productive workflows, and constructive client and patient interactions. We offer a positive and supportive work environment where our culture seeks to meet the needs of our team members and our customers efficiently and effectively.  

As we embark on our mission to become the most trusted and convenient destination for pet parents, Chewy Vet Care, PLLC is seeking to offer an Regional Medical Director the opportunity to assist in building, organizing, and ensuring a smooth functioning of a national veterinary medical practice system. Come join a team that cares deeply about improving pet health compliance and providing best in class customer service for both the pet parent and veterinarian community. 

What You'll Do: 

• Assist the Chief Medical Officer (CMO) in identifying regional hospital medical needs, creating, maintaining, and updating standards of patient care, standard operating procedures, and the development of the Chewy in-practice Chewy customer and pet- first culture. 
• Collaborate with field directors and operations to ensure proper staffing ratios in hospitals. 
• Assist in the recruitment and hiring of associate and lead veterinarians. 
• Continual monitoring of individual veterinarian medical performance through regular 1:1 review of medical cases, medical records, and discussion of performance metrics related to the individual veterinarian, including P&L performance. 
• Continue to refine training methods and lead recurrent training classes in teaching hospitals and workshops. 
• Work with L&D to provide feedback on the medical knowledge, skillset, and needed CE content for veterinarians and paraprofessional staff. 
• Be a medical and cultural leader for those working in the hospitals in your assigned region. 
• Weekly travel to hospitals within your region to develop rapport, monitor hospital operations, and ensure adherence to the Standard of Care. 
• Interact with and engage in the fostering of interpersonal professional relationships with Lead DVMs to serve as their direct source of help and support. 
• To ascertain a litmus of the medical team and provide feedback to medical leadership. 
• Mentor lead doctors regarding the improvement of individual and hospital performance with respect to client satisfaction, teamwork, medical quality, and efficiency. 
• Mentor associate doctors regarding the improvement of medical skills and knowledge, bedside manners, and development of leadership qualities. 
• Create tangible performance goals and growth targets for associate and lead doctors 
• Be responsible, along with field ops, for understanding and reporting on financial and other key operational metrics. 
• Be able to identify operational, medical, performance, and financial deficiencies and work with medical and operational leaders to create a management plan to correct noted gaps. 

What You'll Need: 

• A Doctor of Veterinary Medicine degree (DVM, VMD) or equivalent, DEA license, and USDA accreditation or the ability to gain said licensure is required. 
• 10+ years’ experience in clinical veterinary medical positions  
• Previous leadership experience and a desire to mentor others.  
• A collaborative mindset.  
• An active veterinary license in good standing 
• The desire to elevate others.  
• Is passionate about helping people and pets with empathy and excellent customer service focus. 
• Demonstrated ability to multi-task and perform well in a face paced, self-starter environment. 

Bonus: 

• Time spent in field leadership roles or prior practice ownership. 
• Multi-site operational and medical management experience. 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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